Administrative Assistant Operations Center

Tora L. Gould

**** ****** *****

Waldorf MD *****

(h) 410-***-****

(c) 443-***-****

*********@*****.*********:********@*****.***

Objective

To obtain a position as an administrative assistant or receptionist where I can utilize my skills, professionalism and experience.

Experience

TNT Computing –Receptionist January 2008 – May 2019

Greeted all company guests

Handled incoming mail distribution

Handled all incoming phone calls./responded to company emails.

Processed invoices for payment

Scheduled appointments/Liaison for vendors

Handled all UPS/FEDEX shipments

Updated and recorded client payments

Health Care Associates –Receptionist September 2005 – December 2008

Greeted all company guests

Handled incoming mail distribution

Handled all incoming phone calls./responded to company emails.

Scheduled appointments/Liaison with vendors

Morgan Stanley – Financial Sales Assistant May 2002 – April 2003

Supported financial advisors, by providing several duties such as wire transfers and call space to numerous clients

Booked common & preferred stock, responsible for “Return on Investments” such as dividends, stock splits, and reverse splits.

Support & updated financial advisors’ client account information.

Morgan Stanley – Operations Assistant July 2001 – May 2002

Assisted in the financial deposits of client accounts.

Received, sorted, and distributed all incoming mail.

Correspondence liaison for Operations Center, responsible for address change letters & client name change letters

Performed all “Operations Center” clerical duties

Household International Bank – Repossession Customer Agent May 2002 – April 2003

Handled every aspect of the repossession process including receiving correspondence, sending out certified letters, received inbound as well as performed outbound calls regarding repossessions, and set up the actual repossession.

Also performed basic office duties such as faxing, copying, and branch receiving office correspondence.

Rosenbluth International Travel Agency – Travel Agent Dec 2000 – Feb 2001

Handled travel arrangements for our key corporate accounts throughout North America.

Assist client discrepancies regarding their corporate travel.

Education

The College of Southern Maryland Community College Certified Nursing Assistant (CNA) / CERTIFIED GERIATRIC NURSING ASSISTANT (GNA) 2013

The College of Southern Maryland Community College Nursing, Associate of Science 2015

Harrison Career Institute, Certified Cardiovascular Technology Fall 2002 to Fall 2004

Reference:

References available upon request

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