Data Entry Administrative Support

Jazz Michelle Ruff

**********@*****.*** 678-***-**** Atlanta, GA

LinkedIn: www.linkedin.com/in/jazzruff

Professional Summary

Detail-oriented and dependable Administrative and Data Support Professional with experience in remote and hybrid environments. Skilled in high-volume data processing, case management, and client support with a strong focus on accuracy, organization, and efficiency. Known for maintaining data integrity, meeting deadlines, and supporting teams through structured, consistent workflows. Seeking a remote role that allows for focused, high-quality work in a stable and collaborative environment.

Core Skills

Data Entry & Data Accuracy

Administrative & Operational Support

Case Management & Processing

CRM Systems (Salesforce, Clio)

Microsoft Office (Excel, Word, Outlook, Teams)

Document Review & Compliance

Workflow Organization & Efficiency

Remote Work & Time Management

Client Support (Phone, Email, Case Systems)

Professional Experience

Administrative Assistant The Law Offices of 925 Sep 2025 – Feb 2026

Provided administrative and front office support in a structured legal environment

Managed calendars, client communications, and document organization

Maintained accurate filing systems and handled confidential information

Responded to calls and correspondence with professionalism and attention to detail

Client Analyst I – Specialty Services (Contract) bSwift (Remote) Jun 2025 – Sep 2025

Processed 150+ service cases daily while maintaining accuracy and meeting SLA deadlines

Managed Salesforce case queues and updated client data in real time

Conducted audits and employee record reviews to ensure data accuracy

Contributed to internal documentation to support team workflows

Payment Processor – Lockbox MediStreams Feb 2025 – Jun 2025

Processed high-volume financial and insurance documents with strong attention to detail

Entered and verified payment data across multiple systems

Supported mail sorting and scanning operations for accurate data capture

Assisted in managing large account volumes with consistent accuracy

Operations Associate – Claims Processing MagMutual Insurance Sep 2022 – Nov 2024

Processed 50–60 claims daily with a high level of accuracy and consistency

Generated reports including claims history and loss runs

Collaborated with internal teams to gather and verify claim information

Improved internal tracking processes to support workflow efficiency

Loan Preservation Specialist Truist Bank (Remote) May 2022 – Sep 2022

Managed daily client interactions and resolved inquiries efficiently

Maintained high accuracy in loan documentation and account updates

Applied regulatory guidelines to ensure compliance and risk mitigation

Data Loading Analyst Wipro (Remote) Mar 2022 – May 2022

Managed sensitive credentialing data while maintaining HIPAA compliance

Identified and corrected discrepancies to ensure data accuracy

Senior Client Representative Cox Automotive (Remote) Nov 2021 – Feb 2022

Supported high-volume client accounts and maintained accurate records

Updated account information while ensuring compliance standards

Collateral Specialist AmeriSave Mortgage Mar 2020 – Oct 2021

Reviewed loan documentation for accuracy and completeness

Ensured proper lien documentation and regulatory compliance

Education

Associate of Arts, Psychology

Northeast Community College

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