Specialist Ii Computer Science
Resume:
KEVIN COATES
White Plains, MD 20695 USA
**************@*******.***
Education and Certifications:
****-** ****** ***** **********, (Computer Science/Music), Baltimore, MD
1978/80, 1982/83 College of Southern Maryland, (Computer Science/Music), La Plata, MD
Certifications:
Citrix Certified Associate (CCA) Citrix Virtual Apps and Desktops
Comptia Security+ CE
Azure Fundamentals
Azure Virtual Desktop Specialty
QUALIFICATIONS:
Specialize in Citrix Virtual Apps and Desktops, XenApp, Citrix Secure Gateway, CAG, Web Interface, Storefront, NetScaler, LoadMaster Load Balancer, Windows 2016/2019/2022 Server, installations, upgrades, migrations, troubleshooting and maintenance. Current knowledge with on prem VMware ESXi, and Nutanix systems migrations to Microsoft Azure Government Cloud. Extensive knowledge with Group Policies, Active Directory, DNS, DHCP, Load Balancing, IIS Web Servers and printing solutions in multi-vendor environments. Provided over a decade of hands-on senior-level subject matter auditing expertise on Operating System, Application, Network, Security Technical Implementation Guide (STIG) requirements.
EXPERIENCE:
9/24 – 8/25 U.S. Courts/CSOSA/CRM America Inc.
Senior Citrix\Azure Engineer
Supported and maintained 80+ server Citrix farm using “Citrix Virtual Apps and Desktops”. Performed monthly Microsoft updates and patching for Microsoft servers and desktops. Updated user desktop environment via Citrix Provisioning services. Provided Netscaler (ADC), and Microsoft SQL server maintenance and troubleshooting. Assisted in initializing and migration from Citrix to Azure Virtual Desktop environment. Worked with Azure host pool configuration models, and Azure Virtual Desktop configuration. Use various Azure tools such as Intune, Entra ID, Cost Management, Migration Tool, etc.
7/23 – 9/24 TTI Enterprise, LLC
Senior Citrix Engineer
Implemented policies and procedures for information technology compliance and procedures. Provided senior level Citrix design, troubleshooting and support for various offsite companies and organizations. Installed Ivanti Security Controls (Landesk\Shavlick) and Windows Server Update Services (WSUS) server and provided security vulnerability mitigation for all file servers and user workstations.
6/18 – 7/23 U.S. Department of Commerce/Bureau of Industry and Security (BIS)/Syneren Technologies Corporation
1401 Constitution Avenue, Washington DC 20230
Senior Citrix\Azure Engineer
Responsible for the complete design, implementation and management of a 1,000+ user, 200+ server Citrix XenApp farm in a Microsoft Windows 2012/2016/2019 server environment. Migrated and configured Citrix XenApp 6.0, 7.11 and 7.15 servers to Microsoft Azure Government cloud environment, VMware ESXi and Nutanix based server farms. Installed and configured Citrix virtual Web Interfaces, Storefront servers and load balancers. Maintained and provided senior level support for a Microsoft Active Directory environment. Provided Citrix and Microsoft user profile and group policy configurations. Installed Ivanti Security Controls (Landesk\Shavlick) and Windows Server Update Services (WSUS) server and provided security vulnerability mitigation for all file servers and user workstations.
5/16 – 6/18 U.S. Department of Commerce/Bureau of Industry and Security (BIS)/Stafford Consulting/Olive Networks
1401 Constitution Avenue, Washington DC 20230
Senior Citrix Engineer
Responsible for the complete design, implementation and management of a 1,000+ user, 200+ server Citrix XenApp farm in a Microsoft Windows 2008/2012 server environment. Installed and configured Citrix XenApp 6.0 and 7.11 servers in a VMware ESXi based server farm. Installed and configured Citrix Web Interface and Storefront servers. Installed and configured multiple host VMware 6.5 server farms in a remote datacenter. Maintained and provided senior level support for a Microsoft Active Directory environment. Provided Citrix and Microsoft user profile and group policy configuration and support.
2/13 – 3/16 U.S. Office of the Secretary of Defense/Joint Service Provider (EITSD)/FedData
Pentagon, Arlington, VA 22202
Senior Systems Engineer – Citrix SME
Responsible for the complete design, implementation, security and management of a 1,500+ user Citrix XenApp server farm in a Microsoft Windows 2003/2008/2012 server environment. Installed and configured Citrix XenApp 5.0 and 6.5 servers in a VMware ESXi based server farm managed with Citrix Provisioning services. Applied enterprise level IA best practices and regulations to a wide variety of Department of Defense (DoD) projects. Manually apply STIG settings to each product or underlying OS and test these settings to ensure the project functions as expected in a DoD approved environment. Assisted in the design, implementation and maintenance of the Pentagon Digital Mail services located in their Remote Delivery Facility that processed up to 10,000 mail items per day. Attended daily Change Advisory Board (CAB) meetings.
1/11 – 2/13 U.S. Department of the Navy, Office of Civilian Human Resources/General Dynamics
Washington Navy Yard, Washington, DC 20374
Principal Systems Engineer
Responsible for the complete design, implementation, security and management of a 1,000+-user Citrix\XenApp server farm in a Microsoft Windows 2003/2008/2012 server environment, using Hewlett Packard Blade server technology. Introduced, designed and implemented Citrix XenServer and Microsoft Hyper-V virtualization into the production environment. Resolved remote access and printer issues. Responsible for updating security definitions according to DoD “Security Technical Implementation Guidelines” (STIG) on all Citrix domain servers. Worked with Security Auditors in finding and mitigating file server security risks. Performed troubleshooting and support on NMCI (Navy Marine Corps Intranet) PC’s.
7/08 – 1/11 U.S. Department of the Army Human Resources Command/Hewlett Packard/Alta
200 Stovall St., Alexandria, VA 22332
Senior Network Engineer
Worked with the “Remote Access Team” supporting a Citrix 4.5 MetaFrame/XenApp server farm environment with 10,000+ users. Responsible for the installation, configuration and daily maintenance of Microsoft Windows 2003/2008 file servers in a datacenter environment using Dell and Hewlett Packard (HP) hardware. Provided support for ‘Smart Card”, Common Access Card (CAC), and RSA token secure access via web access and Citrix\XenApp server load balancing. Installed and configured Microsoft IIS web servers with Citrix Netscaler appliances. Installed and configured Citrix Secure Gateway and Citrix Web Interface products in the DMZ. Maintained server updates, security patches and antivirus definitions according to DoD “Security Technical Implementation Guidelines” (STIG) on all Citrix domain servers. Maintained user accounts and group policies in 2003 “Active Directory” domain environment. Designed and implemented a “Thin Client” Windows CE remote access solution.
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