Nela Maya Amy Neal
SIOUX FALLS, South Dakota ****6 832-***-****
**********@******.*** Bold Profile
PROFESSIONAL
SUMMARY
skilled in animal handling and customer service. Proven ability to educate pet owners on grooming needs while maintaining a clean and safe environment. Recognized for building strong relationships with clients and ensuring high-quality grooming standards, enhancing pet comfort and owner satisfaction. Also with working with animals, I learned a lot about energy. How it's conducted and how it flows.
SKILLS • Patience and empathy
• Animal handling expertise
• Relationship building
• Customer service
• Reliability and punctuality
WORK HISTORY DOG GROOMER 2025 to CURRENT
Earthwise Sioux Falls, SD
Provided basic nail trimming and ear cleaning services to ensure pet hygiene.
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Maintained clean and organized grooming station, promoting a safe environment
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Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
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Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
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DOG GROOMER 09/2021 to 08/2025
Dirty Dog Spa Sioux Falls, SD
Groomed, dogs, of all breeds. Handled customers and ran the front desk, booked appointments, answered phone, took payment for services. And assisted six groomers. And did some cleaning.
Engaged with pet owners to discuss grooming needs and preferences effectively.
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Observed animal behavior to identify signs of stress or discomfort during grooming sessions.
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Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
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Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
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Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
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Supported team members during busy periods or staff absences, demonstrating adaptability and commitment to the company''s success.
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DOG GROOMER 07/2020 to 10/2021
Petsense Albuquerque, NM
Provided high-quality grooming services, ensuring pet comfort and safety throughout procedures.
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Maintained cleanliness and organization of grooming area using industry- standard sanitation practices.
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Evaluated pets' coats and skin conditions to recommend appropriate grooming techniques and products.
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Educated pet owners on proper care techniques, enhancing their understanding of grooming needs.
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DOG GROOMER 03/2017 to 09/2020
Precious Pets Houston, TX
Trained junior staff in grooming techniques and best practices, fostering a collaborative team environment.
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Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
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Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
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Washed, trimmed, and brushed animals to maintain good grooming standards.
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• Monitored animals for behavioral problems and signs of health issues.
• Kept cages, kennels, play yards, and grooming areas neat and clean. DOG GROOMER 02/2002 to 04/2017
Own Business Watertown, SD
Groomed dogs and ran a business! This is where I really learned how to handle customers/clients. And when you own your own shop, you learn everything right away even down to small details that really matter. EDUCATION High School Diploma High School Studies 04/1987 Watertown High School, Watertown, SD
ADDITIONAL
INFORMATION
My other interests are, I enjoy fixing things around the house related to Construction. I am also an artist and enjoy painting. I am very crafty. A main priority in my life is making sure that my mental and emotional and physical health, is properly maintained daily.