Customer Service Public Sector

PAM LINDAHL

**** ******** ***., #*, ** Paul, MN *5102. 651-***-****.

***.*.*******@*****.***

OBJECTIVE

I thrive on great Customer Service! It's always about the customers. I make people very happy! I love making people laugh! I'm very fun to be around. I'll probably make you laugh! I'm looking for a part time job (3 days/week) doing something I love to do! People always buy from friendly, nice people. I love my job because I'm working with people! I love how excited the kids are to get their snacks!: So much fun! Plus, I'm very friendly and am always smiling. I look for ways to cheer people up! Life's too short to be miserable! I'm also a very hard worker. I'm constantly exceeding my quotas. I'm looking for a job closer to where I live. EXPERIENCE

Custom Demo Services March 2024 - Present

I'm sampling food at Costco in Maplewood, MN. I’m searching for a position that's closer to my home, which is in St Paul. MN. I adhere to all policies and procedures, safety and otherwise. I've always got an enormous smile on my face! I'm a very friendly lady. I'm pretty sure I'll make you laugh too! Dell, Inc August 2006 – Feb. 2019

• Regional Sales Director. Healthcare and Public Sector, for the Upper Great Lakes Region. . 2015 – 2018.

I built and managed a highly successful sales team. I managed them by focusing on their strengths. I used Key Performance Indicators (KPI’S) to measure their performance. One of the guys I hired earned Michael Dell’s Chairman‘s Club trip. He sent me a photograph of him with Michael Dell on that trip. Or said “it all started with you.” Now that made me feel great!

• Account Executive. Public Sector MN 2006 – 2015. I worked with the University of MN to get them on to the State of Minnesota’s Standards Program..I also got UMN a student standard’s program based on Dell Latirude laptops. They called me the Queen of Public Sector. The lady that recommended me to Dell ran a nationwide NASPO WSCA contract that the whole country used. She made the Premier Pricing Program on that nationwide contract. Any move I made pricewise had high visibility and lots of Upper Executives involved in these conversations.. Notable: the State of MN Administration Deportment recommended me to Dell. I felt great about this! 2

Insight Public Sector 2001 – 2006

• Services Account Executive 2001 – 2002

• Public Sector Manager 2002 – 2006 I ran our Prime Vendor Contract very successfully by hiring a team of people. We were the top Public Sector team in the country the entire time I had this position.

EDUCATION

College of St Benedict BS in psychology, minor in business AWARDS AND ACKNOWLEDGEMENTS

I was the top storage Account Executive in 2013 when I sold our newly acquired storage platform, Compelling, to the Deportment of Transportation and Central MN/IT.

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