Customer Service Data Entry

GENEVA THORNE

**** *********** **** *****, ******* Park, MD 20740 · Cell - 240-***-****

************@***.***

My goal is to find part-time work in the PG School System working with the after-school program or working remote/tele-work Customer Service or Data Entry.

EXPERIENCE

NOV 6, 2006 – JANUARY 5, 2018

DIRECTOR, PURCHASING AND CONTRACTS, Georgetown University

Making the best of the Universities resources through purchasing and contracts. Directing departments to sources capable of providing the necessary goods and services to fulfill their responsibilities in support of Georgetown’s core mission of teaching and research. Manage the Administrative Assistant Operation for the Financial Affairs Department consisting of 100 employees.

Worked for DC Public Library from 1969-1982 in the Circulation Department and reading to children in the Children’s Library.

DECEMBER 2000 – NOVEMBER 3, 2006

CONTRACT MANAGER, George Washington University

Develop solicitation bids, negotiate terms and conditions, prepare contracts, and make awards

Administration of contracts

Secure purchases through contracts

EDUCATION

NOVEMBER 2002

MASTER’S CERTIFICATE IN COMMERCIAL CONTRACT MANAGEMENT, George Washington University

MONTH 2013

INCOMPLETE, Strayer University

Completed 103 hours towards BA (conditions prevented me from completing degree) GPA 3.13

NOVEMBER 2000

CERTIFICATE, First Baptist Church, Minnesota Avenue

Moving from Membership to Discipleship

MAY 2001

CERTIFICATE, First Baptist Church, Minnesota Avenue

Building My Relationship with God Through Prayer and Meditation

OCTOBER 11, 2001

CERTIFICATE, George Washington University

Communicating in Difficult Situations

OCTOBER 19, 2001

CERTIFICATE, George Washington University

Telephone Techniques

OCTOBER 26, 2001

CERTIFICATE, George Washington University

Time Management

NOVEMBER 2001

CERTIFICATE, George Washington University

Customer Service

MAY 2002

CERTIFICATE, George Washington University

Customer Service Improvement Program

July 2018

CERTIFICATE, First Baptist Church, Minnesota Avenue

The 2:7 Series: A Course in Personal Discipleship

May 2017,20 18, AND 2019

CERTIFICATES, Progressive National Baptist Convention

Spiritual Warfare

Revelations

Apologetics

SKILLS

In my career I have always worked in a service oriented capacity and customer service has always been a major component of providing great service.

The ability to multi-task

Community Emergency Response Team (CERT) Certified since 2012

CPR Certified Until April 2020

ACTIVITIES

Volunteer Activities

American Auxiliary Executive Board and Member

Progressive Equestrian Therapeutic Services (P.E.T.S), Executive Board & Assist with training, horse care and mucking stalls

Cheverly Village – helping seniors that are house bound or require assistance - grocery shopping, pick up prescriptions, sitting with them for company

Additional Activities

Usher

Senior and Mass Choir

Scholarship Chair

Taking classes through Prince Georges Community College - Seasoned Adults Growing Educationally (SAGE). Goal to become fluent in Spanish and American Sign Language

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