Business Operations Program Manager
Resume:
DEBORAH HARRIS
Pittsburgh, PA *****
**.*************@*****.***
Professional Summary
Accomplished project and program manager with over 20 years of experience in technology, non- profit, and business operations. Holds a PhD in Organizational Leadership and Management. Expert in stakeholder engagement, team leadership, and delivering projects on accelerated timelines. Adept at developing innovative strategies and managing diverse teams to achieve organizational goals. Seeking remote, part-time, or full-time opportunities.
Work Experience
Project Manager
Allegheny Union Baptist Association
January 2013 to January 2025
* Led cross-functional teams to deliver technology and business operations projects on time and within budget
* Managed project delivery timelines, achieving completion within 3-6 months for key initiatives
* Developed and maintained project dashboards to monitor progress and communicate updates to stakeholders
* Facilitated regular stakeholder meetings to ensure alignment and address project risks
* Oversaw business operations budgets and managed diverse project teams to achieve organizational goals
* Utilized tools such as Trello, monday.com, and Microsoft Teams to coordinate project activities
* Directed product development and marketing projects in both profit and non-profit sectors
* Implemented process improvements to enhance project efficiency and team performance Co-Pastor
Second Baptist Church-Leechburg, PA
* Shared leadership responsibilities for church operations and ministry programs
* Provided counseling and support to congregation members
* Led worship services and special events
* Developed community outreach initiatives
Vice Area Moderator – Alle-Kiski Valley
Allegheny Union Baptist Association – AUBA-Pittsburgh, PA
* Coordinated meetings and activities for member churches in the Alle-Kiski Valley
* Supported leadership development and training for church leaders
* Assisted with planning and execution of association events and programs CS50 Event Manager
Carnegie Mellon University, School of Computer Science-Pittsburgh, PA
* Organized and managed logistics for CS50 events and workshops
* Collaborated with faculty and staff to ensure successful program delivery
* Communicated event details and updates to participants and stakeholders
* Monitored event progress and resolved issues as needed Pastor
Divine Designing Ministries, INC-New Kensington, PA
* Provided leadership and guidance to staff, volunteers, and congregation members
* Developed and managed educational and outreach programs to support community needs
* Offered bereavement support and care planning for individuals and families
* Coordinated multi-level event planning and ministry activities Education
Organizational Leadership and Management (PhD)
University of Phoenix
May 2010 to June 2012
Communications and Information Systems (Master of Arts) Robert Morris University-Coraopolis, PA
May 2007 to May 2007
Media Arts and Illustration (Bachelor of Arts)
Chatham University-Pittsburgh, PA
May 1998 to May 1998
Graphic Communications (Associate of Science)
Community College of Allegheny County-Pittsburgh, PA May 1996 to May 1996
Skills
• Management
• Product development project management (Less than 1 year)
• Project management (20+ years) (Less than 1 year)
• Business operations management (Less than 1 year)
• Care plans
• Marketing project management (Less than 1 year)
• Budget management (Less than 1 year)
• Program management (Less than 1 year)
• Team leadership and staff development (Less than 1 year)
• Project dashboards and monitoring (Less than 1 year)
• Bereavement support
• Hospice care
• Stakeholder engagement (Less than 1 year)
• Trello, monday.com, Microsoft Teams (Less than 1 year)
• Leadership
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