Dental Assistant Certified
Resume:
Hazel Rodriguez
Certified Dental Assistant
Albuquerque, NM, 87123
**********@*****.***
*****************@*****.***
SUMMARY
Motivated and precise individual looking for a dental assistant position seeking to apply professional experience and drive to give patients the best experience possible and help this business excel. I am a reliable, dependable, flexible and positive, hard working woman team player that is seeking long term employment to help with assisting where needed. I take pride in my work. Patients in the past had left feedback on Google/ Facebook Reviews for business websites letting the community and others know. Dentists will never have to ask for an instrument twice, keeping the schedule moving smoothly, having happy new and existing patients enjoying coming to this office. EXPERIENCE
Dr.Dental Albuquerque - Dental Assistant
August 2019 - December 2024
● Calling patient to room making them feel as comfortable before doctor starts treatment
● Taking vitals and document health history including updates needed for file. Verifying the patient before taking x-rays
● Chart treatment plan along with Perio charting for Dentist
● Preparing patient and work area
● Processing x-rays digital or conventional style
● Polish, floss and place fluoride or sealants to teeth, go over oral health instructions
● Ordering supplies as needed, stock operatories as needed
● Experienced with Dentrix, Eaglesoft and Prime scan
● Assisting dentist with cleanings, filings, crowns, bridges and impressions for conventional Dentures or immediate All types of partials
● Going over instructions with patients on post extraction instructions or oral health care
● Sterilizing room including safety sweep floor
● Send off pre approvals to insurance as needed, schedule patient for treatment or follow ups
Comfort Dental Alameda/Tramway, Albuquerque- Dental Assistant January 2016- December 2020 still help with coverage
● Pre set room up having every instrument or material needed so not worried about cross contamination
● Spore test and deep clean autoclave, biosonic, change traps and amalgam separator, keeping up with dated logs
● Assisted dentist with basic treatment to implants, endodontics, oral surgical extractions and more . Advising replacement options of missing teeth.
● Deep clean operators along with lobby and laboratory room
● Packaging lab cases, completing a slip and log form to ship out
● Set up and place nitrous gas on patients if needed
● Make and place temporary crowns, checking occlusion with proper paper
● Take impressions, make custom trays, wax rims and adjust dentures or partials.
● Introduce patients to whitening trays, Occlusal guards along with making them in the lab .
● Sterilize instruments following steps of infection control demands
● Helping with Biohazard and infection control
● Training other new employees, Help sterilization room along with front is needed . I am a positive hard working team player Sitel Call Center Albuquerque, NM - Retention Specialist January 2013 - January 2016
•Answered incoming and outbound calls. I used written and verbal communication skills to address customer issues, answer questions, and communicate solutions to problems.
•Problem-solving skills involve identifying issues and created appropriate solutions. I use these skills to identify customer pain points and develop solutions to address them, improving their brand experience.
•Worked in a fast-paced environment, where they constantly interact with customers. I was in a traditional office environment. I worked long hours, including weekends and evenings
Family Dollar, Clovis NM - Store manager
October 2010 - December 2014
● Opening and closing the store, including cleaning and tidying of merchandise
● Recruiting and training new employees, as well as disciplining them as needed
● Managing and monitoring financials, including closing out tills at the end of the night or shift
● Training staff members in store theft prevention protocols
● Mentoring Assistant Store Managers or other staff
● Creating promotions for the store, or visual merchandising store windows
● Prepare payroll and ordering unloading 1700 piece truck placing items on pallets organized by department making it simple to stock sales floor
● Cashier when needed
● Customers always satisfied with my customer service selling products to help business grow
EDUCATION
Pima Medical, Albuquerque - Dental Assistant Class of 2015 Clovis High School, Clovis,NM - General Studies 2009 CERTIFICATES / ADDITIONAL SKILLS
Certified in CPR and first aid AED, DANB since 2016, Coronal Polishing and Fluoride, Sealants, infection control OSHA/HIPPA. 10 + years of customer service and communication listening skills. Have used the prime scan to assist with sending labs digital scanned impressions for bridges, crowns or prosthetics.
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