Customer Service Representative
Resume:
Shunteona Foster
Chattanooga, TN *****
***********@*****.***
Work Experience
Work from Home Customer Service Representative
CVS Health - Chattanooga, TN
August 2023 to Present
At home office, outlook, google,excel, Microsoft,etc. First Student Transportation
School Bus Monitor
August 2021 to Present
Accompanied driver and children on bus route to keep students safe and protected Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
Patient Transporter
Sodexo USA
June 2019 to March 2021
Greeted patient and explained transport plan and destination Used wheelchairs, seat chairs and gurneys to move patients. Cook Cashier
Panera Bread
April 2017 to June 2019
Operated cash register or POS system to receive payment by cash, check and credit card Accepted cash and credit card payments, issued receipts and provided change Answered customer questions and provided store information Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate
Followed established procedures and requirements for safe food handling, storage and service Operated grills, fryers and broilers to cook items to quality guidelines Wrapped, dated and labeled food items in storage for safety and freshness Enforced proper sanitation practices to prevent spoiling or contamination of foods Chopped, diced and sliced vegetables and fruit ahead of rush periods. Cashier
March 2015 to April 2016
Operated cash register or POS system to receive payment by cash, check and credit card Accepted cash and credit card payments, issued receipts and provided change Answered customer questions and provided store information. Education
High School Diploma
East Hamilton High School - Ooltewah, TN
Skills
• Surface Sanitation Patient Safety
Teacher Collaboration Customer Service
Passenger Safety Patient Communication
Safety Awareness Patient Transport
Security Understanding Patient Escorting
Driver Assistance Medical Documentation
Passenger Monitoring
• Office experience
• Microsoft Excel
• Microsoft Office
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