Medical Records Office Assistant

**********@*****.*** • 832-***-****

PATTY HARMS

Administrative Professional

PROFESSIONAL SUMMARY

Administrative Professional with over 28 years of extensive expertise in office management and accounting, adept at leveraging SharePoint and Office 365 for seamless operations. Known for fostering a supportive work culture and excelling in multitasking, while maintaining a high level of confidentiality and professionalism. Committed to aligning workflows and supporting effective care delivery through strong collaboration with clinical and administrative teams.

EMPLOYMENT HISTORY

PATIENT COORDINATOR Sep 2023 -

Advanced Women’s Wellness

Patient Registration, Insurance Verification, Medical Records, Billing and Coding, Check out/ Payments, Appointments, Office Supplies, Supplement Inventory, Pharmaceutical sample inventory, coordinate lunches.Coordinate with clinical and administrative teams to address patient concerns, align workflows, and support effective care delivery.

ACCOUNTING ASSISTANT Jan 2023 - Sep 2023

Energy Valve & Supply Co.

Process invoices and POs using Peachtree, ensuring timely payments and accurate records.

Coordinate office supply orders, supporting efficient office operations.

Assist managers with administrative tasks, enhancing team productivity.

Handle phone inquiries, providing prompt and professional responses.

Prepare payable reports, contributing to financial accuracy and accountability.

OFFICE ASSISTANT Jan 2022 - Oct 2022

Cherry block

Managed daily office tasks ensuring seamless operations and efficient customer service.

Handled tax preparation, invoicing, and accounts receivable, enhancing financial accuracy.

Resolved customer issues promptly, maintaining high satisfaction and loyalty.

Coordinated payroll and on-boarding, streamlining HR processes and improving employee experience.

Created company forms and maintained employee files, supporting organizational compliance.

OFFICE ADMINISTRATOR Apr 2017 - Oct 2021

Right Management/Manpower Group

Answered candidate inquiries, managed events, and produced reports, enhancing office efficiency.

Prepared materials for workshops and events, supporting team collaboration and engagement.

Assisted with on-boarding and facilities tasks, ensuring smooth employee transitions.

Organized office closure and supported CRM team remotely, adapting to changing environments.

Collaborated with North American staff and headquarters, fostering regional communication.

WELLNESS COORDINATOR Aug 2012 - Mar 2017

The Joint Chiropractic

Welcomed patients, explained services, and enrolled them in membership plans, boosting retention.

Managed patient billing, resolved disputes, and ensured confidentiality, enhancing satisfaction.

Trained new hires and organized marketing events, contributing to team growth and brand visibility.

Handled office supply orders and inventory, optimizing operational efficiency.

PROJECT SECRETARY Oct 2008 - Jan 2009

Pegasus International

•Supported the Project Manager, as well as the facilities department staff. Set up meetings, ordered food for meetings, receptionist relief, Weekly Meeting notes. Maintained Organizational Charts, Vacation Calendar for the department, distributing mail, Utilization Reports for the timekeeping system for the department.

PROJECT SECRETARY Jan 2008 - Sep 2008

SNC Lavalin GDS

Executed diverse administrative tasks for 60 staff, ensuring confidentiality and efficiency.

Supported project leads, managed SharePoint sites, and coordinated travel and calendars.

Maintained office supplies, personnel data, and organized meetings with precise logistics.

Handled mail distribution, package shipments, and prepared detailed reports.

Facilitated seamless meeting operations, resolving scheduling conflicts and documenting minutes.

PROJECT SECRETARY Mar 2004 - Oct 2007

WorleyParsons (formerly Parsons E&C)

Supported 150 staff, managing schedules and logistics efficiently.

Improved document processing using E-Room and SharePoint.

Coordinated meetings and events, enhancing team productivity.

Streamlined supply orders and expense reporting for managers.

Facilitated on-boarding for contract staff, ensuring smooth integration.

HR ADMIN Mar 2004 - Oct 2004

Parsons E&C - IRAQ Venture project

Scheduled interviews and processed applications, enhancing recruitment efficiency.

Coordinated new hire orientations, improving on-boarding experience.

Managed confidential documents, ensuring compliance and security.

Facilitated medicals and visa processing, streamlining employee readiness.

Maintained HR database, supporting data accuracy and accessibility.

SENIOR SECRETARY TO DIRECTOR OF HR 2002 - 2003

Global Santa Fe

Revised company policies and job descriptions, enhancing HR operations.

Coordinated HR meetings and events, improving departmental communication.

Managed new hire orientation and training, streamlining onboarding processes.

Processed new hire onboarding, terminations, and job changes within PeopleSoft, streamlining HR transactions.

Organized travel and medical documentation, ensuring compliance and efficiency.

Maintained and updated employee records in PeopleSoft HCM, ensuring accuracy of personal, job, and payroll data.

Assisted in emergency response training, contributing to safety readiness.

STAFFING COORDINATOR 1999 - 2002

Lawrence Allison Consulting/Aker Kvaerner

Facilitated new hire orientations, ensuring seamless on-boarding for contract staff.

Managed benefits administration, resolving complex insurance queries efficiently. Maintained accurate employee records and databases, enhancing data integrity.

Supported recruitment team, streamlining administrative tasks for four recruiters. Coordinated office events, fostering a collaborative and engaging work environment.

HR ASSISTANT 1997 - 1999

Kanaly Trust Company

Managed office supplies, events, and vendor relations, enhancing operational efficiency.

Coordinated office relocations and repairs, ensuring seamless transitions and functionality.

Oversaw mail room and office services, optimizing resource allocation and workflow.

Handled confidential documents and client interactions, maintaining trust and professionalism.

Oversaw HR administrative functions, reduced on-boarding time via system improvements, and resolved compliance issues effectively.

EDUCATION

Scarborough Sr. High Houston

Houston Community College

SKILLS

Microsoft Office, Excel, Word, Access, PowerPoint, SharePoint, PeopleSoft, QuickBooks, Peachtree, Office 365, Microsoft Teams, Zoom, Spanish (Skillful), Customer Service, Administrative Support, Data Entry, Filing, Accounting, HR Administration, Office Management.

LANGUAGES

English (Native), Spanish (Highly proficient).

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