Technical Support Network Systems

San Jose, CA

************@*****.***

Aidan Rostam

www.linkedin.com/in/AidanRostam

I am a Computer network systems management engineer with a minor in Business Administration especially interested in building bigger and better experiences, scaling systems up, and networking reliable applications.

Education

●Expected graduation date 2027 from San Jose State University as a CNSM (Computer Network Systems Management) major with a minor in Business Administration

Projects

●Configured VLANs for improved network segmentation.

●Implemented security protocols on switches to enhance network security.

●Troubleshoot network connectivity issues by analyzing switch configurations.

●Cable Construction: Proficient in building and terminating LAN cables (Ethernet) using T568A/B standards.

●Testing and Troubleshooting: Experienced in testing cable integrity and troubleshooting connectivity issues with tools like cable testers.

●Configured routers, switches, and PC’s: Experienced in configuring devices.

Work Experience

Line and lobby management Chipotle Sep 2023–2025

●Customer service and leadership training

●Customer Resolution

●Training new hires

●POS (Point of sale)

●Cash register

●Certified trainer front and back of house

Wireless Testing Technical Support intern UL Solutions May 19th, 2025-aug 12th, 2025

●Provided technical support for wireless product testing (FCC, CE, etc.)

●Assisted engineers with test plans for Wi-Fi, Bluetooth, Zigbee, and cellular devices

●Performed automated testing and troubleshooting for connectivity and compliance issues

●Documented test results and supported generation of regulatory compliance reports

●Collaborated with cross-functional teams to ensure accurate, on-time testing of wireless modules and embedded systems

AWS Cloudathon Competition: Campus Hub Hybrid Cloud Solution – AWS Academy (Spring 2025)

• Designed and deployed a secure hybrid cloud architecture using AWS to migrate a university student portal to the cloud

while retaining on-premises authentication systems.

•Built a custom VPC with public and private subnets, hosting an EC2 web server and Aurora RDS database with no public access.

• Established a simulated Site-to-Site VPN and integrated AWS Transit Gateway to simplify routing between on-premises

systems and regional expansions (Boston campus).

• Delivered a working proof-of-concept demo and submitted a full architecture diagram, cost breakdown report and documentation

• Exposure to project planning and documentation practices during AWS Cloudathon and team-based infrastructure deployments.

Certifications

●IBM: Governance, Risk, Compliance, and Data Privacy: Governance, Risk, Compliance, and Data Privacy, with expertise in data protection, regulatory compliance (GDPR, CCPA), and applying governance frameworks using IBM tools.

●CCNA: Introduction to Networks certification Validates foundational networking knowledge, covering OSI and TCP/IP models, routing, switching, and IP addressing, which is essential for entry-level IT roles.

Extracurricular Activities

●ISSA- partake in the opportunity to speak to real industry leaders we do labs and base around offensive and defensive ethical hacking

●NETS - Computer Networking, Cloud Computing, IoT

●CIS- (cyber intelligence and security) Interest in fostering the development of knowledge, skills, and abilities through projects, competitions, professional networking, and industry presentations.

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