Customer Service High School

ANTONIO CASTILLO

***- ***-**** ***************.******@*****.*** North Richland Hills, TX 76182

Highly motivated and customer-focused professional with strong communication and leadership skills. Experienced in hospitality, merchandising, and customer service environments. Known for maintaining efficiency under pressure, building positive client relationships, and ensuring quality service and presentation in fast-paced settings. Home Depot North Richland Hills, TX

Lead Merchandiser

12/2024 - Present

Led merchandising team in product display, inventory organization, and seasonal transitions.

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Maintained visual standards, optimized floor layouts, and collaborated with management to increase sales and product visibility.

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Jane Southlake, TX

Bartender

01/2024 - Present

Crafted and served beverages while ensuring a welcoming atmosphere for guests.

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Managed bar inventory, upheld responsible service standards, and contributed to smooth daily operations.

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Traulsen

Assembly Line Assistant (Unpaid)

06/2023 - Present

Assisted in the assembly and quality inspection of commercial refrigeration units under supervision.

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Gained hands-on experience with manufacturing tools, teamwork, and production efficiency.

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Patriotic Pig North Richland Hills, TX

Catering Server

01/2022 - Present

Set up and broke down event spaces for weddings, business functions, and private events.

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Delivered exceptional service, managed food presentation, and supported team coordination under high-pressure situations.

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Whataburger North Richland Hills, TX

Cashier Team Lead

01/2020 - Present

Supervised cashier team operations, balanced daily cash drawers, and ensured high customer satisfaction.

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• Resolved customer concerns with professionalism and accuracy. High School Diploma

Keller High School Keller, TX

June 2023

• Event Setup • Food Safety

• Hand-Eye Coordination • Table Bussing

• Safe Food Handling • Bartending

• Food Allergy Awareness • Strong Communication Skills

• Food Presentation • Stress Tolerance

Professional Summary

Experience

Education

Skills

AC

• Team Collaboration • Flexible Schedule

• Interpersonal Skills

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