Human Resource Manager, Hospitality management

CINDY FREMAH DANKWAH

055*******

**********@*****.***

Kumasi, Ghana

CAREER OBJECTIVE

A dedicated and results-oriented hospitality professional seeking to build a career in Hospitality and Human Resources Management. Passionate about delivering exceptional guest experiences, promoting teamwork, and ensuring operational efficiency. Eager to apply organizational, leadership, and interpersonal skills to support service excellence and staff development in a dynamic hospitality environment.

EDUCATION

Kumasi Technical University — Higher National Diploma (HND), Hospitality Management.

Completion: 2025

PROFESSIONAL EXPERIENCE

A2 City Home Apartments — Kumasi, Ghana

Industrial Attachment (Intern)

June 2024 – September 2024

- Gained hands-on experience in front office and human relations - Supported guest check-in/check-out processes and handled customer inquiries professionally.

- Assisted in room inspection, inventory management, and service coordination.

- Developed strong interpersonal and communication skills in a hospitality setting.

CERTIFICATIONS

IT @ Workplace — IPMC Training Institute

- Gained proficiency in Microsoft Office applications, digital communication, and workplace technology.

SKILLS

- Hospitality Operations Management

- Human Resources Support & Administration

- Team Leadership & Supervision

- Customer Service & Guest Relations

- Time Management & Organization

- Food Production & Menu Planning

- Research and Report Writing

- Microsoft Office (Word, Excel, PowerPoint)

PERSONAL ATTRIBUTES

- Reliable and self-motivated

- Excellent communication and teamwork skills

- Strong attention to detail

- Adaptable and eager to learn

- Professional and courteous demeanor

REFERENCES

Available upon request

Contact this candidate