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Customer Service Human Resource

Location:
Douala, Littoral, Cameroon
Posted:
October 29, 2025

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Resume:

NEBA DEBORA AKWANWI

PERSONAL STATEMENT

Banking and Finance graduate with 3 years working experience in diverse fields. my practical experience includes; Secretarial Duties Brand Marketing, Accounting Services, Loan Management, Customer Service and Business Consultant. I have expertise in gathering, analyzing and documenting financial transactions and information. A key team member, with interpersonal skills and ability to work under pressure as a team and as an individual. WORK EXPERIENCE

ACCOUNTANT/ SECRETARY

Dec 2022 - Jan 2024 HERITAGE CONFORT Sarl

Work as the secretary and the accountant at Heritage Confort. Manage mails, CEO agenda, customer service, document processing, classify and archive, management of accounting transactions, and personnel management…

SECRETARY / MARKETER

GLOBAL CONSULTING INTERNATIONAL ltd

Feb 2022 – Nov 2022

Secretariat duties, marketer and a consultant at global Consulting International Ltd Douala, Business consulting and client management, Document processing, design and classification.

INTERNSHIP MBATU COOPERATIVE CREDIT UNION,

DOUALA 04

th

June 2021 - 28

th

Sep

Work at the Customer service, accounting service and loan management service, Work with clients to solve problems and meet their requirements

SALES AGENT AT CANAL+ 08 JAN 2021 – 12 MAR 2021

Educate and prospects clients about the products and how they operate.

BRAND AMBASSADOR AT MTN AND NEXTTLE

CAMEROON 2018- SEP 2020

Brand ambassador / customer care, Brand marketing

Commercial Agent 2016-2018 GDD Graphics, Douala

Classification of paper work, Design of various Microsoft templates like business cards, invitations. marketing of services CONTACT DETAILS

DOUALA-CAMEROON

(237).678461297/ 658703023

E-Mail: *****************@*****.***

SKILLS

Critical thinking, Financial management,

Customer service, Delivery quality,

Strong interpersonal and communication

skills, writing skills, Problem Solving,

time management skills, and time

management skills

IT SKILLS

• Attestation in Microsoft office including

excel, word, PowerPoint and publisher •

Master Graphic Design including

illustrator and Adobe

LANGUAGE

• English (Excellent)

• French (good)

INTEREST

• Watching Documentaries

• Reading Books

• Research,

REFERENCES

• Mr Nkwinte Neville Branch Manager

Mbatu Credit Union 652-223-788

• Mr Nchotu Veneal Manager at Global

Consulting Douala 681 -144 -893

NEBA DEBORA AKWANWI

FINANCE OFFICER / CONSULTANT

EDUCATION

2022 – 2023 Bachelor Degree in Banking and Finance at HIPE University Institute

2020-2022 Higher National Diploma in Banking and Finance at HIPE University Institute

2015 - 2016 GCE ADVANCED LEVEL GBHS NITOB Bamenda

2013 - 2014- GCE ORDINARY LEVEL at CBCC Bamenda

2008 - 2009 FIRST SCHOOL LEAVING CERTIFICATE. at Bafut



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