Service Advisor Auto Repair

David Lerner

Houston, TX ***** *************@*****.*** 713-***-****

PROFESSIONAL SUMMARY:

Service Writer at a full-service auto repair shop for 14 years. My focus has been on understanding customer needs and sharing that with the technicians, estimating what was required, selling the repairs to each customer, showing and explaining to customers what repairs were needed, and why they were needed.

EDUCATION:

University of the Pacific, Stockton, CA (5/2007)

Bachelor of Arts in Sports Sciences with a Concentration in Sports Management

WORK HISTORY:

Service Advisor at Memorial Drive Auto Repair/ Scott’s Repair Houston, TX (6/2025-9/2025)

Developed customers’ trust

Picked up parts

Provided shuttle service for customers

Service Advisor at Memorial Drive Tire & Auto Houston, TX (8/2011-5/2025)

Developed customers’ trust

Created estimates

Sold jobs to customers

Picked up parts

Provided shuttle services for customers

Tracked daily, weekly, and monthly statistics for management

Shopped vendors to determine better prices and availability of parts

Tracked inventory, parts and returns

Director of Academic Services at Zina Garrison Academy Houston, TX (8/2009-8/2011)

Kept track of the statistics at different tennis venues

Brevard County Manatees Internship, Viera, FL (1/2008 to 9/2008)

Parking attendant

Game day operations

Ticket sales for spring training

Answered phones

SKILLS:

Built relations with vendors

Highly reliable work ethic

Proficient in Tekmetric, RO Writer, Pro Demand, and Back Office

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