Service Associate Guest
Resume:
MAYUR RAVINDRA SARANG.
MOBILE NO:+91-855*******.
EMAIL: ***************@*****.***
ADDRESS:
AT-POST ALIBAUG,
DIST - RAIGAD
MAHARASHTRA, INDIA.
Summary
Dedicated associate with extensive experience in collaborating with guests, promptly identifying their needs and recommending products and services to meet their needs.
Work Experience:
Currently Working : Taj Alibaug Resort and spa Mumbai, India.
Position : Guest Service Associate
Radisson Blu Resort and Spa Alibaug, Mumbai, India.
From : 17-APRIL 2023 To 28 APRIL 2025.
Operational Responsibilities:
•Describe the facilities of the hotel policy and capturing more preference from the guest to give them more comfortable and memorable experience.
• Providing guest satisfaction over food and other preferred guest needs.
• Updating team members about changes in hotel products, services, pricing and policies.
• Actively participate in all training programs, learn and execute the same.
ROYAL ORCHID GOLDEN SUITE, PUNE, INDIA.
10th February 2022 to 29th March 2023
GUEST SERVICE ASSOCIATE
Educational Qualifications
• Passed 10th from SSC Board Maharashtra.
• Passed 12th from HSC Board Maharashtra.
• HMCT from board Maharashtra.
• STCW 2010 Basic Safety Training Course, Naval Academy Mumbai.
Industrial Exposure Training:
• Completed 04 months of Industrial Exposure Training from Radisson Resort and Spa Alibaug, Maharashtra, Mumbai.
Highlights:
• Open to learning diligent and willing to stretch
• System knowledge includes : Basic computer knowledge (Excel,MS Office,Power Point) Opera.
• Excellent understanding of customer requirements
• Good knowledge of hotel operations kitchen and food and beverage service
Personal Details:
Mother’s Name : Jagruti
Date of Birth 21 April 2002
Marital Status : Unmarried
Language Known : English, Hindi
Nationality : Indian
Religion : Hindu
Hobbies : Reading Books
Declaration:
I confirm that the information provided above is true to the best of my knowledge and belief.
MAYUR SARANG
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