SG
SHAMESKIE GRAY
***************@*****.*** 832-***-**** Indianapolis, IN 46220
Skilled at delivering training classes and informational materials to community members in order to promote health improvements and reduce problems with chronic diseases. Proficient in related programs and helping people locate, enroll and take advantage of resources. Compassionate and positive with good interpersonal and conflict management abilities.
Call Screening
SAP
Hedis/Clinical Data Entry
Community Outreach
Community Builder
Fundraising
Typing speed 55 wpm
Maintains strict confidentiality
Adhere to HIPAA guidelines
Report Preparation
Supervisory Experience
Referral Coordination
Data Collection
Schedule Management
YMCA of Greater Indianapolis/ DIPIN IU
School of Public Health
COMMUNITY HEALTH WORKER/
COORIDATOR
02/2023 - Current
Conduct outreach and engage with community members to promote health and wellness
Provide education and resources on various health topics including nutrition, exercise and disease prevention
Conduct health assessments and screenings to identify potential health concerns
Facilitate group workshops and presentations on health-related topics Recommends and assist in planning programs that align with the YMCA
/DIP-IN mission statement and community need
Establish and maintains relationship with community leaders. CENTENE
REFERRAL SPECIALIST
08/2022 - 03/2023
Respond to telephone or written correspondence inquiries from members or providers within established timeline
Aid members/providers regarding website registration and navigation along with document all activity for quality and metrics reporting through the CRM application.
R1 Management /St Vincent
PHYSICAN BILLING/ MEDICAL
RECORDS /PATIENT ACCESS REP
11/2020 - 07/2022
Promptly answer calls from patients, clerical staff along insurance rep calling inquiring about incorrect billing of claims Process rebill request updating insurance info, processing payments, setting up payment arrangements responsible for checking patients in/out, respond to request for Medical Records, determine which records can be released by reviewing the requestor information.
Summary
Skills
Experience
Education and Training
Purdue Global University
Bachelor of Science in Healthcare Administration
Expected in 05/2025