It Support Specialist

Christian Clark

Daphne, AL (Open to Remote Work) *************@*****.*** 251-***-****

Professional Summary

IT Support Specialist with a Google IT Support Professional Certificate and a strong background in technical troubleshooting, customer support, and hardware maintenance. Experienced in managing systems, resolving issues efficiently, and supporting users in fast-paced environments. Seeking a remote IT support role with growth opportunities.

Technical Skills

Hardware and software troubleshooting

Windows, macOS, and Linux systems

Network configuration (TCP/IP, DNS, DHCP, VPN)

System administration fundamentals

Help desk and ticketing systems

Remote support tools

Cybersecurity and data protection basics

Documentation and reporting

Scripting (Python, Bash – basic)

Google Workspace & Microsoft 365

Certification

Google IT Support Professional Certificate — Coursera / Google, 2025 Professional Experience

Sales Manager Janino’s Restaurant — Daphne, AL (2021 – 2025)

• Oversaw operations and staff performance in a high-volume environment.

• Resolved technical issues with POS systems and printers.

• Implemented system updates and trained employees on digital tools. Lube Technician Sweat Tire — Daphne, AL (2024 – 2025)

• Performed diagnostics and recorded maintenance data using digital tools.

• Assisted with hardware setup and system connectivity for shop equipment. Lifeguard Tropic Falls at OWA — Foley, AL (2023 – 2024)

• Maintained operational logs and incident reports using internal software.

• Followed strict procedures for safety and communication systems. Cook CiCi’s Pizza — Daphne, AL (2021 – 2022)

• Supported kitchen operations and maintained consistency under pressure.

• Helped troubleshoot and maintain POS systems and time clock software. Education

High School Diploma — Daphne High School, 2021

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