Customer Service Store Manager
Resume:
Mary Ghobrial
EXPERIENCE
Phoenix, Arizona 85051
************@*****.***
Footlocker, Glendale AZ — Full time sales lead + Assistant store manager
September, 2019- 2022
● Money management
● Ability to handle multiple prospects simultaneously
● Ability to create and analyze reports, spreadsheets and sales statistics
● Monitor and maintain store inventory
● Hiring, training and developing new employees
SolePlay 909, Scottsdale AZ — Lead Sales
September 2022 - November 2022
● Money management
● Upselling products
● Assisting multiple customers needs at a time
Home Instead, Phoenix AZ — Caregiver
November 2022- May 2023
● General nursing assistance
● Assistance in geriatric community
● Recording patient medical history
● Suggestions in change of care plans
● Scheduling appointments
Pongratz Orthotics & Prosthetics, Phoenix AZ
—Administrator/Hospital Billing
May 2023- November 2023
● Scheduling patients
● Billing insurances/ hospitals
● Keeping track of medical records and charts
● Checking patients in/out
● Gathering patients information
● Verifying insurance
Wells Fargo, Tempe AZ —Teller
November 2023- December 2024
● Customer service skills
● Referrals over to bankers (segment flags)
SKILLS
-Ability to multitask multiple
projects simultaneously
-Process improvement
- Excellent leaderships skills
- Critical thinking and
problem solving
- Strategic coordination
-Grasps new learning skills
quick
References
Footlocker
Joseph Romo (Manager)
SolePlay 909
Darius Ellis (Manager)
Home Instead
Denise Ecove (Hiring
Manager)
Wells Fargo
● Making bank deposits, withdrawals, and transfers
● Keeping accurate records of transactions
● Suggesting banking products and services to customers
● Cashing checks and processing currency exchanges Alerus Financial Bank, North Scottsdale - Teller
April 2025-Current
● Managing wealth management accounts
● Making withdraws, transfers and deposits
● Customer service skills
● Loan advancements/payments
● Opening/closing accounts and debit cards both for consumer and business
EDUCATION
Cortez High School, Phoenix — Diploma
August 2015 - May 2019
Glendale Community College — Current
Mark Lawson
Contact this candidate