Social Media Manager
Resume:
Ja’Nya Wilkes
Chicago, IL
***********@*****.***
Experience
Sweeney Taud Studioz, Chicago,IL — Social Media Manager January 2025 - Currently
• Assisted in content creation, including graphics, captions, and short-form videos.
•Researched and implemented strategies to increase reach and follower growth.
• Collaborated with the team to align social media efforts with brand goals and promotions.
Dave’s Hot Chicken,Chicago,IL — Shift Lead in Training December 2024 - Currently
• Promoted menu items and up-sold products, contributing to an increase in sales.
• Assisted in food preparation, including frying chicken, assembling orders, and prepping ingredients according to company standards.
• Provided customer service by taking orders, answering questions, and ensuring customer satisfaction in a fast-paced environment.
Smoothie Joint, Chicago,IL — Social Media Manager & Smoothie Prep Assistant June 2022 - September 2024
• Prepared fresh smoothies and ingredients daily while maintaining a clean, organized workstation
• Delivered fast, friendly customer service and handled custom orders during peak hours
• Managed social media content and promotions, boosting customer engagement and brand visibility
Taylor’s Tacos, Chicago,IL — Prep Cook & Catering Chef June 2022 - September 2022
• Prepared and cooked food items, including meats, vegetables, and sauces, while maintaining high-quality standards.
• Managed inventory and restocked supplies, ensuring the freezer and dry storage were organized and stocked.
• Executed catering services, assembling trays for pickup and setting up onsite events with all necessary utensils and ingredients.
Education
Roosevelt University, Heller College of Business - Chicago,IL Bachelor of Science in Business
GPA: 3.1
Major: Digital Marketing Minor: Graphic Design
Impact Culinary Training - Chicago, IL
In the process of completing hands-on training in culinary arts through a workforce development program focused on food preparation, kitchen safety, and hospitality skills. Gained experience working in a professional kitchen environment while developing teamwork, time management, and customer service abilities.
Activities
Roosevelt University Athletics — Women’s Volleyball Player August 2022 - 2024
Roosevelt University, Black Student Union — Social Media Manager September 2024 - May 2025
● Created flyers for the hosted events
● Posted on the social account to engage students and get more interactions
Roosevelt University — Student Athlete Advisory Committee September 2024 - May 2025
● Represented the voice of student-athletes, addressed concerns and feedback to improve the athletic and academic experience.
● Collaborated with peers and athletic staff to promote student-athlete well-being.
Certifications
Food Handlers Certificate (5/2028) - #9065
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