JOSEPH THOMAS
Edmonton, AB 438-***-**** *********@*****.***
***-**** ********* **** ******** AB
PROFESSIONAL SUMMARY
Hardworking and dependable Shipping/Warehouse Associate with five years of experience in shipping, receiving, inventory control, and order fulfillment. Skilled in managing shipments, verifying orders for accuracy, and maintaining organized warehouse operations. Experienced in providing excellent customer service by ensuring timely and accurate delivery of equipment, uniforms, and supplies to field personnel and clients. Adept at asset tracking, equipment inspection, and documentation to support audits and operational efficiency. Known for strong attention to detail, teamwork, and commitment to safety and quality in fast-paced environments.
CORE COMPETENCIES AND SKILLS
●Experience in shipping and receiving of goods in and outside of the warehouse.
●Proficient in loading and unloading trucks, order picking and packing, and maintaining organized storage areas.
●Skilled in inventory control, warehouse management, and asset tracking.
●Experience in pallet jack operation for the distribution of goods within the warehouse.
●Knowledgeable in safety and compliance procedures to ensure a secure work environment.
●Experience in warehouse Management Systems (WMS) for tracking and inventory accuracy.
●Skilled in time management and accuracy.
●Strong customer service and communication skills, ensuring smooth coordination across teams.
●Excellent team collaboration, time management, and ability to handle multiple tasks simultaneously.
●Competent in basic computer applications for documentation and order processing.
●Demonstrated ability to work collaboratively, coordinate staff and logistics, and streamline workflows to improve operational efficiency.
Proven ability to manage multiple priorities and projects simultaneously while maintaining high accuracy and attention to detail.
WORK EXPERIENCE
Warehouse Associate June 2025 – September 2025
Dollarama Warehouse, De la Savane, Montreal, Quebec
●Processed incoming and outgoing shipments, ensuring accuracy in labeling, packing, and documentation.
●Prepared, packed, and shipped equipment, uniforms, and supplies to field personnel and clients.
●Received, inspected, and logged incoming inventory, including security gear, uniforms, and technical equipment.
●Maintained organized warehouse spaces by tracking and replenishing stock to ensure efficient operations.
●Verified orders for accuracy and completeness before dispatch to ensure timely delivery and customer satisfaction.
●Inspected returned equipment for damage and coordinated repairs or replacements as needed.
●Conducted regular cycle counts and inventory checks, promptly reporting discrepancies.
●Operated pallet jacks and hand trucks safely for daily material handling and movement.
●Collaborated with supervisors to streamline workflows, improving efficiency and reducing order-processing time by 15%.
●Assisted with asset tracking and documentation to support audits and accountability.
●Provided excellent customer service by maintaining clear communication with internal teams and external clients.
●Adhered to all workplace safety standards and actively participated in regular safety inspections and audits.
●Utilized Warehouse Management Systems (WMS) and basic computer applications to maintain accurate records.
Material Handler March 2022 – November 2024
RK Distilleries, Sierra Leone.
●Picked, packed, and staged customer orders for timely shipment across Sierra Leone.
●Used barcode scanners and warehouse software to manage inventory with 98% accuracy.
●Assisted in warehouse layout reorganization, improving space efficiency and traffic flow.
●Supported training of new hires on safety procedures, equipment operation, and warehouse protocols.
●Processed incoming and outgoing shipments, ensuring accurate labeling, packing, and documentation.
●Received, inspected, and logged incoming inventory, including uniforms, tools, and technical equipment.
●Maintained organized warehouse spaces by tracking, labeling, and replenishing stock as required.
●Operated pallet jacks and hand trucks safely for daily material handling and movement.
●Collaborated with team leads and supervisors to improve workflows and reduce processing times.
●Assisted with recordkeeping, documentation, and asset tracking to support audits and inventory reporting.
●Adhered to all workplace safety policies and participated in regular inspections and compliance checks.
●Provided excellent customer service by ensuring on-time deliveries and accurate order fulfillment.
●Identified opportunities for process improvements, contributing to increased warehouse efficiency.
●Supported cross-functional teams with logistics coordination and supply chain needs.
Warehouse Officer January 2021 – December 2022
Sierra Leone Brewery Limited, Sierra Leone.
●Processed incoming and outgoing shipments, ensuring accuracy in labeling, packing, and documentation.
●Maintained organized warehouse spaces by tracking, replenishing, and properly storing inventory.
●Safely operated pallet jacks and hand trucks to handle daily material movement.
●Collaborated with supervisors to streamline workflows, resulting in a 15% reduction in order-processing time.
●Adhered to all workplace safety standards and actively participated in regular safety audits.
●Managed inventory of goods received and distributed within and outside the warehouse to ensure accurate stock levels.
●Received and inspected incoming shipments to verify product quality, quantity, and compliance with company standards.
●Logged and organized received shipments in inventory systems to maintain accurate stock records and ensure efficient warehouse operations.
EDUCATION
Diploma in Computer Hardware 2020
Government Technical Institute, Sierra Leone.
Microsoft Office Package Certificate 2019
Government Technical Institute, Sierra Leone
High School Diploma 2018
Albert Academy Senior High School, Freetown
LANGUAGES
English (fluent), Creole (native)