Customer Service High School

Tecora Mickle

*** **** ***** *********

Washington, DC, 20002

Phone number: 301-***-**** Email: ***********@*****.***

Objective

To obtain a position where I can develop my administrative, and communication skills while experience working in the customer service field.

Education

Eastern High School

Washington DC, 20002

High School Diploma

Employment History

Server and Host

Macombos Lounge

December 2015 to present

Ensure customer’s needs are met

Provides quality customer service to more than 50 customers per shift

Established relationships with regular customers provides incentives to current customers to become repeat customers

Create invoices for customer orders

Manage and handle cash and credit card payments

Department of Human Services, Washington DC

Position: Clerical Assistant

June 2013 to August 2013

Copying and filing documents

Answering telephone, including incoming calls and outgoing calls

Completed voice messaging spreadsheet for voicemail compliance for 380 employees

Homeland Security Emergency Management Agency, Washington DC

Position: Office Clerk

June 2012 to August 2012

Copying and scanning confidential documents

Filing documents Microsoft suites

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