Patient Care Representative
Resume:
Esther Woolfson ***********@*****.***
Santa Clara,CA
Summary
I have experience answering multi-line phones good at computer programs and organized.
EXPERIENCE
Concierge
The Terraces of Los Altos,-Los Altos, CA 4/2025-present
I am the first point of contact for visitors coming into the premises. I exude a welcoming air of professionalism with my friendly Demeanor. I am a conscientious and hard working employee. Duties include updating daily activity sheets, shipping, adding entries into calendars, booking transportation, and new patient admissions to the health center.
GREETER
El Camino Health Hospital - Mountain View, CA 11/2023-3/2024
I greet staff and visitors when they came into the hospital and gave directions as needed. Administered breaks to other greeters and procured supplies for their stations as needed. Also answered any questions from my staff.
MEDICAL ASSISTANT(Contract)
Predicine, Inc. San Jose 10/2021-5/2022
Administered PCR Covid-19 tests to students and teachers at elementary and middle schools. Serviced up to 100 clients per day on time. Set up computers, supplies, test kits, and equipment for testing. Documented and counted patient samples for the day and logged patient data into the computer for the lab. Collect supplies from colleagues and return patient samples to the lab.
PATIENT CARE REPRESENTATIVE
El Camino Health San Jose 1/2021-6/2021
Registered ten people a day for their vaccines, worked with patients to update their health records for their vaccines, and verified insurance. Resolved patient and nursing questions and issues. Manipulated Epic to edit records. Invited patients to the desk to initiate registration for COVID-19 vaccine.
Patient Care Representative
El Camino Health San Jose, CA 8/2021-09/2021
Check-in customers for appointments, answer calls, and resolve visitor problems. Go over pertinent information with them for their session with the person they meet that day. Make new appointments for customers as needed when they check out. Give messages to staff as needed.
America’s Best Contacts and Eyeglasses San Jose, CA 12/2017/01/2021
Receptionist
Made fifty appointments for visitors a day. Checked in visitors for appointments. Customers filled out forms for their visit. Filed patient charts, printed out documents, and got letters ready for mailing. and monitored office supply levels. Delivered airline tickets and important documents to employees.
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