Customer Service Data Entry

Navjot Kaur

Ontario +1-613-***-**** **************@*****.***

Detail-oriented and dependable professional with strong experience in retail operations, inventory management, and customer service. Skilled in stocking, labeling, and maintaining organized workspaces while assisting clients with their needs. Seeking to transition into a Pharmacy Assistant role to apply organizational skills, accuracy, and customer service expertise in supporting pharmacy operations and patient care.

SKILLS & CERTIFICATIONS

Inventory Restocking & Merchandising

Strong customer service & communication skills

Organizational Skills

Microsoft Excel- Data Entry & Record Keeping

Microsoft Word

Knowledge of workplace health & safety regulations

Product Knowledge

Client Interaction & Relationship Building

Problem-Solving & Analytical Skills

Time Management & Dependability

Willingness to Learn Kroll and Pharmacy Software

Attention to Detail & Confidentiality in Handling Records

Food Handler Certification

Certified in First Aid & CPR (Level C) – Canadian Red Cross

WHMIS Certification

WORK EXPERIENCE

KEY HOLDER & SALES ASSOCIATE JULY 2023- PRESENT

ONCE UPON A CHILD – Belleville, ON

ROLE AND RESPONSIBILITIES:

Opened and closed the store, managing cash handling and store security procedures.

Maintained inventory by restocking, organizing, and labeling items in an efficient and systematic manner.

Assisted customers with inquiries and provided product knowledge to support their decisions.

Processed transactions accurately, handling cash, debit, and credit payments.

Organized store sections (including books, toys, and clothing) to ensure ease of access and compliance with safety standards.

Trained in multitasking between customer service, stock organization, and workplace safety.

SALES ASSOCIATE JUNE 2023- AUGEST 2023

SHOPPERS DRUG MART – Napanee, ON

ROLE AND RESPONSIBILITIES:

Assist shoppers by answering questions, suggesting products, and ensuring a pleasant shopping experience.

Restock shelves, arrange merchandise, and maintain visually appealing displays.

Handle sales, returns, and payments accurately and efficiently.

Ensure a tidy, safe, and welcoming shopping environment.

EDUCATION

PG Diploma- Human Resource Management-LOYALIST COLLEGE, BELLEVILLE, ON

Aug 2024

PG Diploma- Project Management -LOYALIST COLLEGE, BELLEVILLE, ON

Dec 2023

Bachelor of Computer Science and Engineering-ETERNAL UNIVERSITY, INDIA

June 2016

Visa Status – Work Permit

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