Front Office Customer Service

Nichole Ghannam

************@*****.*** 805-***-**** 2328 Golden Hill Road, Paso Robles, CA 93446

Summary:

Independent thinker proudly touting skills in time management, customer service and writing. Organized Front Office Trainee known for handling issues and complaints in a timely fashion. Looking to take on new challenges with a terrific company.

Skills:

●Front office management

●Meeting arrangements

●Microsoft Office

●Team collaboration

●Appointment scheduling

●Case Management

●Email and telephone decorum

●Listening skills

●Oral and writing Communication

●Hospitality services

Payroll QuickBooks

Experience:

2/2021-1/2022, AR International

●Looked over timecards for business clients making sure hours worked, overtime, vacation, sick and lunch times were all documented correctly

●Managed expense reports for any clients traveling.

●Used QuickBooks to keep inventory for company.

3/2022-4/2023, Breakout Prison Ministries

●Had a caseload of 25-30 clients.

●Helped clients get back on their feet after being released from jail or prison.

●Helped clients look for jobs, housing, and would help with personal expenses.

●Checked in with clients weekly and made personal goals to keep up on.

●Would write letters for court appearances notifying how clients were doing in the 1 year committed program.

4/2024-Current, Holloways Bookkeeping Services

●Recording daily financial transactions

●Managing accounts payable and receivable

●Performing bank reconciliations

●Generate financial reports- Profit and loss statements and balance sheets

Education:

2009 High School Diploma: General Education Leigh High School San Jose, CA, United States

Business Communications West Valley College Saratoga, CA, United States

Contact this candidate