JONATHAN
GOLDEN
*****************@******.***
Long Beach, California 90814
CONTACT
SKILLS
• Customer service
• Computer literacy
• Communication skills
• Time management
• Guest services
• Microsoft word
• Leadership
• Food service
• Documentation review
Dynamic professional with experience at Unite The People Inc. in Long Beach, CA, excelling in documentation review and customer service. Demonstrated proficiency in Microsoft Word and time management, enhancing operational efficiency by 15%. Strong communicator and leader, committed to delivering exceptional guest experiences and fostering positive relationships.
PROFESSIONAL SUMMARY
Cashier Team Lead
Buffalo Spot, Los Angeles, CA
Internship Student
Unite The People Inc., Long Beach, CA
EXPERIENCE
September 2024 - October 2024
Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies.
•
Maintained cleanliness of checkout area by sweeping floors, wiping down counters, emptying trash receptacles.
•
• Refunded customers and returned items for product issues. Answered store phone and wrote down customer requests for deliveries, large orders, or reservations.
•
Served as a role model for other employees by demonstrating professionalism at all times.
•
Resolved customer issues promptly by communicating effectively with
• customers to identify needs and solutions.
• Read and followed cash register totals and verified against cash in till.
• Demonstrated ability to lead and motivate a team of cashiers. Communicated regularly with store manager regarding inventory levels,
• customer inquiries, new product offerings, promotional campaigns. November 2022 - February 2023
• Schedule Consultations
• File Documents
• Answer Phone Calls
EDUCATION
June 2025
High School in English, Math, Science, ASL, History, Cyber Security, Chemistry
Woodrow Wilson High School, Long Beach