Revenue Cycle Customer Service

JODI KRUSELY

**** ******** **** **, ******* IL **002

815-***-****

********@*****.*** · https://www.linkedin.com/in/jodi-krusely-3a654440/ I am dedicated to improving your financial outcomes monthly. I am customer service oriented with over 30 years of experience in the medical billing field. Responsible, reliable, dedicated, detail oriented. EXPERIENCE

2023 – current

Client Claims Manager, THE LAW OFFICE OF RYAN M. ROSENTHAL Intake for new clients, client follow up, tracking client treatment plans, collecting medical records and bills for case settlements.

2011 – 2023

Owning Manager, PHYSICIAN HEALTHCARE SOLUTIONS LLC Hands on with day-to-day full revenue cycle management of multispecialty provider groups, coding, billing, electronic claim and payment posting, denials, payroll, collections, and month end reporting. Allscripts practice management, Epic EHR, SN Chart EHR, Meditech EHR. Contracting and contract renegotiations. Onboarding new employees, build customized practice management databases for multispecialty provider groups. 2004 – 2011

DIRECTOR OF ACCOUNT & SPECIAL PROJECTS, DAVIS AND ASSOCIATES HEALTHCARE SOLUTIONS

Oversee surgical team for full revenue cycle management, main point of contact for the office and client IT issues, insurance contracting, database builds for new clients, and ongoing database support. Interview, onboarding, and training of new employees. 1999 – 2004

ACCOUNT MANAGER, HUTECH RESOURCES

Full revenue cycle management of all surgical clients, including month end, reporting and point of contact for clients.

SKILLS

x Healthcare management

x Revenue cycle management

x ICD-10

x Insurance contracting

x Customer service

x Medical coding/billing

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