Data Entry Office Clerk

DONNA ASHE

**** *********** ****** ******* ** Apt # 325 І Atlanta, Georgia І 30331, 470-***-**** I **********@*****.***

Professional Summary

Skilled Certified Office Clerk/Secretary with highly effective communication style. Efficient worker who demonstrates strong time management and prioritization skills with development factors specific to customer and client care.

Skills

• Epic Application system • multi-phone line system

• Patient scheduling/discharging & admission • Medical Terminology

• Microsoft, Excel ad Outlook Application • Medical record filing procedure

• Front & Back Office/ Type 55 wpm • Reconciling charge posting

• Data entry/Alpha & Numeric w/Ten key by touch • Customer & Patient-focus service

• Excellent organization skill • Document Scanning

Work History

Unit Secretary 02/2023-Present

Children’s Healthcare of Atlanta@ Scottish Rite- Atlanta, Georgia, United States

· Answer multi-phone line, and transfer calls to nurses, doctors, and appropriate channels.

· Record and check all refrigeration temperatures and report and necessary changes to engineering department.

· Admit and discharge patient on the Epic System as needed.

· Prepare and a symbol breast milk kits for breast feeding mothers.

· Answer nurse call light from patient and report patient needs to nurse, or tech in voltae phones.

· Report all maintenance and clinical repairs to these departments as requested and needed.

· Order, stock up food supplies for patients and families and restock families’ rooms.

· Fax over patient discharge summary to patient’s physician in Epic application

General Clerk 03/2021-12/2022

South Fulton County Behavioral Health-Atlanta, Georgia—United States

· Answer multi-phone line, retrieve messages, or redirect calls to appropriate colleagues.

· New client’s intake and follow-up calls for appointments for clients as scheduled.

· Document all client’s appointment reminder calls into client’s memo to chart for record keeping.

· Sort and distribute incoming mail and prepare outgoing mail.

· Order office, medical and clients supplies in Tradogram ordering system.

· Report all Clinical and Maintenance repairs to necessary department head.

· Scanning clients’ labs, discharge form other facility and other important paperwork as required.

· Utilize office appliances, such phot copy, printer, scanner, etc.

Unit Secretary

Children’s Healthcare of Atlanta @ Hughes Spalding-Atlanta, Georgia, United States 08/2006-12/2020

· Maintain accurate records of patient’s care, condition, progress, and concerns.

· Obtain information about patient’s medical, drug compliant and allergies history.

· Schedule and accompany patients with medical appointments and procedures.

· Perform clerical duties, such as word processing, data entry, answering phone calls and filing.

· Scanning all patient medical records in Epic and Teletracking database for admission and discharges.

· Reports all clinical and maintenance repairs to the necessary department head and creates maintenance request ticket.

· Answer multi-phone line and transfer calls to appropriate channels.

· Login all admission and discharge patients in logbook for patient’s tracking.

· Answering nurse call light for patients and their family needs.

Education

SANFORD BROWN INSTITUTE-1140 Hammond Drive, Atlanta, GA 30329

Diploma-Medical Billing & Coding

DEKALB TECH/DEKALB PRIVATE INDUSTRY COUNCIL-320 Church Street, Decatur, GA 30030

Certificate- Office Administrative

LITHONIA HIGH-2440 Phillip Road, Lithonia, Georgia 30058

Reference Available Upon Request

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