Ciara M. Windham
Cell: 901-***-**** E-Mail: *************@*****.***
Professional Profile
Organized, thorough, and independent with strong time management skills. Detail-oriented, possessing the ability to learn new tasks quickly and efficiently. Experience
Georgia System Operation Corporation - July 2023 - Jan 2024 Human Resources
• Created new employee accounts
• Processed Accounts Payable financial obligations by ensuring that all invoices were processed accurately, and payments were made on time
• Managed the payroll system – the administrative task of compensating employees for services rendered
• Developed a system to account for financial transactions by establishing a chart of accounts; and defining bookkeeping policies and procedures
• Entered vendor expenses and maintained historical records by filing invoices
• Recorded financial transactions, and documented business and financial activities in the accounting system
• Maintained a balanced General Ledger
• Handled invoices and bills, documented transactions such as sales, buyers’ details, quantity, value, tax, and payment terms
State Farm Arena – January 2023 – Present (Part-Time Evening) Guest Experience Coordinator/Security
• Facilitate Guests Experience
• Check-In - provide directions to seating and other stadium locations
• File customer complaints according to events
• Secure Station Areas
FedEx Trade Network, Remote – November 2020 - May 2023 Import Coordinator
• Checked import/export documentation to determine cargo contents and classified goods into different fee groups
• Advised clients on transportation and payment methods
• Updated clients' cargo and mail status by closely monitoring receipts via a tracking process
• Determined shipment methods and prepared bills of lading, invoices, and other shipping documents
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity JC Penny (North Lake Mall) June 2019-October 2020
Tucker, GA - Import Coordinator
• Specialized in pre-clearance processing
• Analyzed invoices to ensure proper supporting documentation was filed by department
• Entered data into the duplex system to clear packages for packaging
• Assisted in tracking import operations and handled communication with all parties involved
• Reviewed documents prepared worksheets and researched complaints to resolve issues related to payments and deliveries
Fairley Elementary School September 2017–May 2019
Memphis, TN – Teacher’s Aide
• Provided classroom support alongside primary teacher to help ensure safety and quality learning
• Assisted with lesson planning, material prep and outdoor activity
• Guided children through learning activities and chaperoned field trips
• Assisted with the afterschool program and provided homework assistance Education
Southwest Community College 2013-2015