Customer Service Rep
Resume:
PENNY L. LINK
OBJECTIVE
EXPERIENCE
SunOpta Allentown, PA
SHIPPING AND RECEIVING
COORDINATOR/INVENTORY CONTROL
**/**** -
* Cycle Counting Inventory
* working with QA tagging hold items
* Trouble shooting inventory discrepancies
* Keep all documentation and records accurate and up to date
* Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
* shipping and receiving of inbound and out bound loads Dayton Superior Corp Allentown, PA
CUSTOMER SERVICE REP 11/2020 - 10/2022
* Processed orders and Quotes in Avante System
* tracked lost and late shipments and scheduled returns in TMS system
* answered emails and phone calls from customers
* process RMA's and Returns for Customers
* handled all filing of paperwork
Keurig Dr. Pepper Allentown, PA
INVENTORY COORDINATOR 12/2019 - 11/2020
* Cycle Counting inventory
* Returns processing
* Trouble shooting inventory discrepancies
* I am fluent in the SAP shipping system and Transportation Management System
* Keep all documentation and records accurate and up to date with latest data to prevent errors in processing
* Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies Dayton Superior Allentown, PA
WAREHOUSE COORDINATOR 10/2017 - 12/2019
* Scheduled all inbound and outbound trucks
* Coordinated product coming in from other locations for inventory
* I followed all back-order inventory to make sure it was in for customer in a timely manner
* I am fluent in the Avante shipping system and Transportation Management System
* FedEx and UPS, I Handled Penn Dot Certification papers and made sure they went along with product
* Shipping/Receiving & Truck Scheduler for all inbound and outbound loads
* Kept all documentation and records accurate and up to date with latest data to prevent errors in processing or delivery
* Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies References are available upon request
CONTACT
Alburtis, PA
EDUCATION
No formal schooling
Penn State University
SKILLS
• Inventory Management
• Audit
• Troubleshooting
• Shipping & Receiving
• Dealing with Emails
• Transport Management System
• Cycle Counts
• Returns processing
• SAP SD SHP
• Inventory Clerk
• Customer Service Rep
• Inventory Coordinator
• Warehouse Coordinator
• Shipping/Receiving & Truck
Scheduler
PENNY L. LINK
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