Customer Care Specialist
Resume:
Na’Quoya Willison
***********@*****.***
Milwaukee, WI 53208
Professional Summary
Reliable and service-oriented professional with experience in customer care in multiple fields. Known for adaptability, problem solving, and a commitment to quality service. Core Skills
• Customer Service & Relationship Management
• Teamwork & Problem Solving
• Time & Task Management
• Cash Handling & POS Systems
• Social Media & Website Management
• Safe Food Handling & Sales Presentation
• Adaptability across Trades, Technology, and Service Work Experience
Fiserv Forum, Milwaukee, WI — Dishwasher / Kitchen Support Oct 2024 – Jul 2025
• Worked in a large, fast-paced team environment, maintaining efficiency without direct supervision.
• Operated and maintained dishwashing equipment; handled cleaning chemicals safely.
• Assisted with food running and basic kitchen support when needed.
• Ensured a clean, sanitary, and organized work environment to support kitchen operations. Pawn America, Milwaukee, WI — Web Sales Specialist Dec 2023 – Jul 2024
• Packed and shipped sold products; photographed and listed items for online store.
• Cleaned and tested electronic products for resale.
• Handled cash transactions accurately and managed time to meet daily sales/listing quotas. As New Appliances, West Allis, WI — Sales Representative Oct 2017 – Mar 2023
• Created marketing content including email blasts and social media ads.
• Built and maintained company website; drafted customer agreements.
• Supported sales through relationship management and customer outreach. River Valley Ranch, Burlington, WI — Sales Representative Jul 2021 – Oct 2025
• Represented company at local farmer’s markets, often covering multiple locations in a day.
• Managed set-up and breakdown of sales displays.
• Handled cash transactions and practiced safe food handling. Education
Harold S. Vincent High School, Milwaukee, WI
High School Diploma Jun 2016
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