Call Center Customer Service

Mir Zaryab Ali Sarki ************@*****.*** Pakistan (Remote-ready)

Professional Summary

Dedicated Call Center Agent with 3 years of experience in inbound and outbound call handling. Skilled in phone management, customer service, and clear English communication. Adept at providing high-quality support for international campaigns and achieving targets in remote work settings.

Skills

* Phone Handling & Call Management

* Fluent in English (spoken & written)

* Customer Service & Client Support

* Problem Solving & Complaint Resolution

* Remote Work Ready (Home-office setup)

Professional Experience

Call Center Agent – [Abbot ] 3 Years Experience

* Managed inbound and outbound calls efficiently while maintaining customer satisfaction.

* Assisted clients with queries, complaints, and product/service information.

* Met daily and weekly call targets while maintaining high service quality.

* Recorded calls and customer interactions in CRM systems.

Education

Graduation – [Aga Khan University ]

Languages

* English (Fluent)

Additional Information

* Comfortable working UK/US business hours from Pakistan.

* Equipped with home-office setup: reliable internet, PC/laptop, headset.

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