Call Center Front Desk

JAQUELINE MUNIZ

Address: *** ****** ****** **********, **, 06606 Phone number: 203-***-****

**************@*****.***

My name is Jaqueline, and I am experienced in the medical field for 5+ years with doing check-in check-out and call center/office setting. I also have 3 years of experience in warehouse/assembly. I have a certification for health administration and currently taking college courses for general psychology.

EXPERIENCE

DATES FROM – 07/2020 TO 01/2023

FRONT DESK RECEPTIONIST+CHECK-OUT/CALL CENTER, SCHIWEGER DERMATOLOGY GROUP

Scan patient forms onto patients’ chart when signed along with medical insurance & photo ID. Making sure everything is up to date. Answering calls, making appointments. Scanning prescriptions, referrals when received through fax machine et

DATES FROM – 12/2016 TO 2/2020

CALL CENTER RECEPTIONIST, WOMEN’S HEALTH CT

Scheduling patients appts+ referrals when received, creating patient cases, checking patients’ information making sure it’s up to date.

DATES FROM – 6/2013 TO 8/2016

LINEN SORTER + STEAMER + INVENTORY, GENERAL LINEN

Packing, folding, assembling linen + doing inventory.

EDUCATION

2009 TO 2012

DIPLOMA IN GENERAL STUDIES, CENTRAL HIGH SCHOOL

PERFECT ATTENDANCE

2015 TO 2016

HEALTH ADMINISTRATION, PORTER & CHESTER INSTITUTE

SKILLS

MULTI-TASKER

TEAM PLAYER

PATIENCE

DETAIL-ORIENTED

DEDICATION

DETERMINATION

VERY PASSIONATE

ACTIVITIES

Foreign language knowledge such as Spanish, communication skills, hard work, cultural awareness, interest in self- development. I am currently pursuing a bachelor’s degree in general psychology.

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