Anthony Ortiz
Waipahu, HI *****
808-***-**** · ***************@***.***
Professional Summary
A dedicated, service-oriented team player seeking a long-term full-time role. Brings excellent interpersonal skills, time management, and problem-solving abilities. Proven track record in both collaborative and autonomous environments, with a friendly and outgoing demeanor.
Skills
• Switchboard operation
• Editing and proofreading
• Data entry and gathering
• Calendar management
• Outgoing mail preparation
• Materials organization
• Verbal and written communication
• Government forms processing
• Service-oriented client interaction
Professional Experience
Warehouse Specialist – MDRS, SA TECH., Schofield Barracks, HI 08/2022 – Present
• Perform a variety of warehousing duties under general supervision of the MDRS Supply Tech Lead, following the site’s storage, safety, accountability, and physical security plan
• Verify incoming materials against receiving documents, report discrepancies, and route items to prescribed storage locations
• Store, stack, and palletize materials in accordance with prescribed methods; prepare shipments per regulatory guidelines
• Operate Material Handling Equipment (MHE) and powered GFE to move, load, and unload materials; troubleshoot basic equipment issues
• Use GCSS-ARMY system and Microsoft Office suite (Word, Excel, PowerPoint) for inventory tracking, reporting, and documentation
• Conduct routine housekeeping of warehouse areas; inspect stored materials for damage or deterioration and report findings
• Handle materials weighing 40+ lbs., including hazardous materials/waste, through proper lifting, pushing, pulling, and stacking techniques
• Support contract requirements in environmental, safety, and security functions; cross-utilize across related warehouse operations
Student – Work Study West Oahu Vet Center, Kapolei, HI 06/2019 – 01/2022
• Provided administrative support: managed incoming calls, coordinated files, sorted mail
• Greeted veterans, answered questions, directed to counselors, and scheduled appointments
• Upheld strict security procedures to maintain data confidentiality
• Routed communications (phone calls, emails, letters) to appropriate staff Licensed Massage Therapist Aloha Wellness, Pearl City, HI 11/2016 – 12/2022
• Delivered manual therapy (deep tissue, myofascial release, trigger point) to work- comp, auto-accident, and veteran patients
• Alleviated athletic-related mobility limitations and chronic muscle tension
• Educated clients in self-myofascial release techniques
• Ensured safe, effective treatment environments through proper preparation of oils and equipment
Merchandiser Coca-Cola Refreshments, Honolulu, HI 05/2014 – 05/2017
• Used handheld POS scanners and mobile inventory apps to audit, restock, and verify SKU compliance across shelves, coolers, and end caps in real time
• Rolled out “Share a Coke” and Coca-Cola Life promotions by installing QR-code– enabled displays, driving digital engagement and a 15% increase in campaign redemptions
• Coordinated closely with store managers to fulfill seasonal and event-driven special requests—ensuring 98% on-time delivery for limited-edition flavors and co-branded activations
• Analyzed retail analytics dashboards to optimize product facings, achieving a 20% lift in promotional SKU velocity and improved planogram adherence
• Removed expired, damaged, and discontinued items in accordance with HACCP and retailer safety standards, reducing shrinkage by 12% year-over-year
• Supported Coca-Cola’s sustainability initiatives by setting up in-store recycling stations, conducting monthly audits, and educating staff on recycling best practices
• Trained and mentored new merchandisers on safe material-handling techniques, use of MHE, and digital merchandising standards
68W Health Care Specialist Army National Guard, Wahiawa, HI 07/2006 – 07/2012
• Administered basic medical procedures, including IVs, ABCs, CPR, and nasal- pharyngeal airways
• Managed inventory of medical supplies and ensured vehicle readiness for emergency response
• Maintained certification through ongoing education and participated in team- building exercises
11 Bravo Infantryman Army National Guard, Baghdad, Iraq 02/2005 – 02/2006
• Deployed in support of Operations Iraqi Freedom and Enduring Freedom as M240B gunner and route security
• Patrolled designated areas, evaluated terrain for defensive use, and executed infantry battle drills
• Responded swiftly to emergencies and worked collaboratively under high-stress conditions
Awards
o Army Commendation Medal
o Army Reserve Components Achievement Medal
o National Defense Service Medal
o Global War on Terrorism Service Medal
o Army Service Ribbon
o Armed Forces Reserve Medal w/ M Device
o Iraq Campaign Medal
Lead Forklift Driver Pepsi Bottling Group, Aiea, HI 08/1997 – 07/2008
• Oversaw daily setup and teardown of loading docks, coordinating inbound and outbound schedules to support next-day delivery windows
• Operated sit-down and stand-up forklifts to unload up to 200 pallets per shift, ensuring accurate placement in designated staging areas
• Conducted comprehensive pre- and post-trip inspections, performing preventive maintenance (lubrication, battery swaps, basic repairs) to keep forklifts 100% operational
• Sorted, stacked, strapped, and shrink-wrapped cases (12–145 lbs) according to load-plan specifications, reducing load-damage incidents by 20%
• Collaborated with inventory auditors and production teams to verify order counts, reconcile discrepancies, and process high-volume shipments
• Implemented a color-coded bin system for faster picking and loading, slashing average order-build time by 15%
• Trained and mentored 10+ new operators on safe material handling, OSHA compliance, and proper use of MHE attachments (fork extensions, clamps)
• Monitored warehouse aisles and racking zones for safety hazards, leading quarterly safety audits that drove a zero-accident record over five consecutive years Merchandiser Pepsi Cola of America, Aiea, HI 06/1993 – 08/1997
• Supported the regional rollout of Crystal Pepsi and Sierra Mist, setting up prominent end-cap displays and coordinating special promotional packaging to drive trial during peak 1990s campaigns
• Managed inventory and restocking for Diet Pepsi Black Cherry and Wild Cherry Pepsi, auditing cooler and shelf levels multiple times daily to sustain product availability amid rapidly expanding flavor lines
• Orchestrated “Pepsi Stuff” loyalty program displays, assembling point-of-sale materials and redemption kiosks in retail coolers to boost consumer engagement and redemption rates
• Operated forklifts to receive and palletize 2-liter bottles and multipack cases, maintaining FIFO rotation and reducing shrink by 15% through diligent quality checks and damage inspections
• Collaborated with field marketing teams on “Generation Next” and Ty Pennington- led promotions, verifying shipment contents, troubleshooting merchandising layouts, and ensuring all branded signage met PepsiCo standards
• Conducted cycle counts and manual inventory logs to track million-unit monthly throughput, reconciling discrepancies with distribution centers and leveraging basic DOS-based inventory software
• Trained new hires on safe MHE operation, warehouse safety protocols, and the proper handling of pressurized kegs and carbonated products, fostering a zero- accident record over four consecutive years
Education
• Bachelor of Science in Health Care Administration Wayland Baptist University, Plainview, TX
• Certified Massage Therapist Heisei International Institute of Massage, Honolulu, HI
• High School Diploma Richard King High School, Corpus Christi, TX Certifications
• Licensed Massage Therapist
• Certified MVACIS (Mobile X-ray), 2005
• ECO (Environmental Compliance Officer)
• Forklift Certified up to size of 4k–35k