Program Manager Technical

Terell Johnson

Los Angeles, CA **********@*****.*** +1-323-***-**** linkedin.com/in/terelljohnson Professional Summary

Strategic and execution-focused Technical Program Manager (TPM) with 15+ years leading high-impact programs across cloud-native platforms, AI-integrated systems, enterprise video collaboration, and broadcast infrastructure. Proven ability to align cross-functional teams across engineering, product, and operations to deliver secure, scalable systems. Skilled driving execution and integrating emerging technologies into complex architectures across media, tech, and enterprise platforms.

Experience

Senior Technical Solution Architect – Enterprise Video Collaboration Logitech, San Jose, CA (Remote) Nov 2024 – Present

● Lead global cloud-first collaboration initiatives integrating Logitech hardware with Zoom, Microsoft Teams, and Google Meet across Fortune 500 clients.

● Partner with engineering and product teams to guide platform roadmap, architecture, and execution for large-scale rollouts

● Drive customer-centric technical solutions and implement feedback into agile release planning.

● Conduct competitive assessments and lead internal documentation/process standardization to optimize pre-sales performance.

Technical Program Manager – AV Events, Video Production & Media Infrastructure La Create Space, Inglewood, CA Jan 2023 – Aug 2024

● Family-owned and operated Digital Media, Collaboration, and Event Video Production Agency

● Managed end-to-end strategy and execution of global broadcast and webinar platforms, integrating scalable tools and Automation workflows for content creation and delivery.

● Delivered cloud-native infrastructure for media and AI systems supporting Nike, Intuit, and Square.

● Oversaw program execution across streaming workflows, vendor partnerships, and hardware/software integration.

Enterprise Media Technical Program Manager – AV & Collaboration Meta, Los Angeles, CA Apr 2019 – Dec 2022

● Led AV infrastructure buildouts for Meta AVR, Oculus, and Watch programs—integrating conferencing systems across 1,000+ endpoints.

● Program-managed the execution of studio & collaboration platforms across Zoom, BlueJeans, and Facebook Workplace.

● Partnered with architecture, engineering, and facilities teams to deliver scalable knowledge systems and ensure compliance with real-time collaboration needs.

● Improved delivery pipelines through SOP system design and backend integration. Technical Program Manager – Video Engineering & Streaming Platforms Snapchat, Santa Monica, CA Mar 2017 – Apr 2019

● Spearheaded system architecture and infrastructure delivery for Snapchat’s first live streaming platform.

● Designed enterprise-scale AV and collaboration systems, saving $2M+ through optimization.

● Owned deployment for 200+ conference and studio AV spaces across multi-platform infrastructure (RTMP, SRT, HLS, MPEG-DASH).

● Collaborated with mobile and VOD engineering teams to drive encoding pipelines and end-to-end video delivery.Senior Video Operation Engineer – Enterprise Media Operations Meta, Menlo Park, CA Nov 2015 – Mar 2017

● Led technical AV programs for executive communications and internal media delivery.

● Implemented global AV/IT strategies across AWS, Azure, and OCI, integrating with Meta’s internal media stack.

● Standardized SIP platforms and enhanced AV systems for real-time enterprise collaboration.

● Aligned roadmaps and logistics across engineering and field teams for compliance and quality delivery. Video Project Manager/Engineer – Pre-Sales Enablement & Collaboration Infrastructure Cisco, San Jose, CA Jun 2010 – Nov 2015

● Directed 24/7 global AV and video operations for Webex, Telepresence, Jabber, Cisco Call Manager, and IPTV systems.

● Delivered executive events and high-stakes hybrid conferences for global stakeholders.

● Program-managed deployment of collaboration voice and video devices and platforms at scale.

● Owned AV capex planning, system upgrades, and logistics for 22-person international support team. Education & Certifications

● AWS Cloud Practitioner (CLF-C02) Prep – LinkedIn Learning.

● Atlassian Agile Project Management – Professional Certificate

● Atlassian ITSM – Professional Certificate

● Studied at San José State University. in Broadcast Engineering & Media Technology – San Jose, CA Technical & Program Skills

Cloud & AI:

AWS (S3, Lambda, SageMaker, Glue), Azure, OCI

GenAI pipelines, Automation/AI Ops

Agile (Scrum, SAFe), Jira, Confluence, Smartsheet

Video Production & Editing:

Scalable media pipelines, multi-cam switching, live stream production, broadcast tools Studio & Media Infrastructure:

Studio buildouts, control room design, encoding pipelines Adobe Premiere, Final Cut, DaVinci Resolve

Streaming & AV Systems:

RTMP, HLS, MPEG-DASH, SIP, VoIP, Webex, Zoom, BlueJeans, Cisco Call Manager, VOD workflows Workplace Design & Collaboration:

Infrastructure programs, Facilities/IT coordination, Compliance IT Infrastructure & Collaboration Tools:

Linux/Windows Admin, VMware, Cisco UCS, SolarWinds Google Workspace, Facebook Workplace, Microsoft Teams

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