Patient Care Data Entry
Resume:
TIERA BEST
Pittsburgh, PA *****
********@*****.***
Customer
service/Technician Review
professional with proven
record of handling
customer/patient needs in
various industries.
Effective communication
and customer-facing skills.
Searching for a position to
utilize my 21 years of
experience.
Work Experience UPMC — CLINICAL REP
Mohans Bar and Grill — Bartender
11/2022 to Present, Pittsburgh, PA
Assessed, organized and entered patient data to approve or deny medications needed for patient care.
10/2022 to Present, Pittsburgh, PA
Provides a pleasant drinking experience to customers. Serves drinks while maintaining a clean and sanitary bar area.
Mixology.
Measuring ingredients.
Cleaning and using bar equipment.
Alcohol consumption monitoring.
Point of sales system training.
Busing tables.
Waiting tables.
Wine and food pairing recommendations
CVS CAREMARK — Part B Bene t Technician Review
Change Healthcare — Customer Care Advocate
Kelly Employment Services — Bene ts Specialist/Data Entry Specialist
Yokoso Japanese Restaurant — Server
10/2021 to Present, WFH-Remote
Assessed, organized and entered patient data to approve or deny medications needed for patient care. Initiated outbound calls to providers requesting medication pre- certi cations to determine proper diagnosis codes. Translated and assembled business requirements into detailed, production-level technical speci cations, detailing new features and enhancements to existing business functionality.
06/2020 to 10/2021, WFH-Remote
Responsible for scheduling PCR-Covid testing, assessing Covid contact tracing.
Pathology lab scheduling Data Entry Patient FAQ regarding Covid questions Intake calls of patients and staff of Monte ore Changing and canceling appointments Covid vaccination locating and scheduling
10/2018 to 12/2019, Pittsburgh, PA
Responsible for organizing and entering patient applications and prescriptions using My Salesforce.
Bene ts Veri cation utilizing Fusion.
Ineracting with business users to analyze and process prescription bene ts and gather the necessary application information and intake requirements.
Making necessary changes to patient accounts and
information to ll their reporting and application processing needs.
Education WCCC
Greensburg Salem High School — High School Diploma 04/2017 to 10/2019, Homestead, PA
Taking food and drink orders along with food preparation. Communication with kitchen staff/chef’s the wants and needs of customers.
Making sure that all needs were met and to customers liking to ensure the quality food and great representation of the establishment.
Knowledge of the POS, menu, and the ability to make suggestions.
Ensure tables are enjoying their meals and take action to correct any problems Bar drink orders.
Collect payments from tables, preperation of checks that itemize and total meal costs and sales tax.
Opening and closing duties
08/2006 to 01/2012
08/2003 to 06/2006
General education
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