ROBERT J. RIVERA
• MOBILE: 646-***-****• ***********@*****.***
KEY STRENGHTS
● Demonstrates remarkable skills in diagnosing and solving problems.
● Possess positive attitude and strong communication skills.
● Ability to multitask in a high-volume environment while maintaining keen attention to detail. SKILLS & PROFICIENCIES
MS Outlook, Excel, Word, AS-400, Troubleshooting, Certified Forklift Operator, Air Distribution & Balance, EPA 608 Training and, Electrical Components. EDUCATION
●Branford Hall Career Institute, Graduate in the HVAC/R program
-President’s List, 3.5 GPA, 2012
●EPA Type II Refrigerant Handlers License
PROFESSIONAL EXPERIENCE
American Regent, Inc — Shirley, NY (2021-2025)
Calibration Technician
● Inspects, tests, maintains, and repairs instruments and equipment to ensure they provide accurate measurements.
● Recording the findings of all calibrations in real time.
● Entering the findings into the AS/400 system BMRAM
● Emailing all departments involved with instruments whether vendor or asset managers to schedule calibrations.
● Adheres to all OSHA compliance laws and complies with regulatory standards.
● Impeccable attention to detail and proficient record keeping.
● Troubleshooting problems and working independently to maintain quality and product integrity.
● Filing paperwork that was done in the field, updates to product specifications such as discontinued or inactive product, and creating and maintaining asset numbers and specifications as directed.
● Working with vendors directly to calibrate machinery that we do not calibrate or to get items repaired by said vendors.
ChemBio Diagnostic Systems Inc — Medford, NY (2018-2021) Production Technician
● Maintains and updates all department log documentation including equipment and calibration logs.
● Responsible for the applications of all buffers, test lines, control lines, and other components.
● Extensive knowledge in buffer filling, membrane blocking, conjugate pad blocking, and masterlot preparation.
● Adheres to all OSHA compliance laws and complies with regulatory standards.
● Impeccable attention to detail and proficient record keeping. Aerotek — Bayport, NY (2017-2019)
Forklift Operator
● Locating and moving stock of products to pallets or crates for storage or shipment.
● Operate technical equipment, optimizing loading for efficient logistics and supporting other warehouse functions to ensure optimal operation of the business.
● Use wireless RF scanning equipment to ensure accuracy of inventory. Hampton Town Taxi, — Riverhead, NY
(2014-2017)
Driver
● Pick up passengers and safely convey them to their destinations.
● Responded promptly and courteously to all passenger requests.
● Completed post-shift book balancing as needed.
● Coordinated with radio telephone and computer dispatchers. Peconic Bay Marketing, — Ronkonkoma, NY
(2011—2015)
Marketing Coordinator
● Responded to high volume of telephone inquiries with professionalism and friendliness.
● Maintain utmost discretion while dealing with sensitive topics.
● Schedule and coordinate meetings and appointments for staff and management.
● Expert user of Microsoft Office; quickly learn and master new technology. Positive Promotions, Inc. — Hauppauge, NY
(2003—2011)
Marketing Supervisor
● Creating items with project managers and putting all viable information into the AS-400 system.
● Manually entering phone orders through the AS-400 system.
● Operate Forklift
● Build spreadsheets for new campaigns.
● Key coding and updating campaign information into the AS-400 and onto the Web.
● Manually entering web orders that didn’t process correctly into the AS-400.
● Answering inbound customer service calls and sales calls as well as all other duties assigned. References:
●Available upon request
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