Employee Relations Title Ix, Training, Customer Service Representative

Fantei Rainbolt

**************@******.*** 904-***-**** Jacksonville, FL

Professional Summary

Compliance and HR professional with expertise in workplace investigations, employee relations, and equity-focused training. Skilled in managing complex cases, collaborating with HR/legal teams, and driving organizational compliance and culture change. Core Competencies

• Title IX Investigations & Compliance

• Civil Rights & Equity Case

Management

• Training & Curriculum Development

• Trauma-Informed Interviewing

• Report & Rationale Writing

• Policy Development & Risk Mitigation

• Stakeholder Engagement &

Facilitation

• Diversity, Equity & Inclusion

Leadership

Professional Experience

Deputy Title IX Coordinator and Title IX & Civil Rights Investigator University of North Florida Jacksonville, FL 2021 – 2024

• Managed sensitive workplace investigations, ensuring compliance with federal and state regulations.

• Collaborated with HR, legal counsel, and leadership to resolve complex compliance cases.

• Developed and facilitated compliance and workplace conduct training programs for 500+ employees.

• Improved case resolution timelines and reduced litigation risks through structured investigative processes.

Coordinator, Equal Opportunity & Inclusion

University of North Florida Jacksonville, FL 2020 – 2021

• Investigated discrimination and harassment complaints involving students, staff, faculty, and vendors.

• Designed training on compliance, implicit bias, and workplace equity, enhancing community-wide understanding of Title IX obligations.

• Provided consultation and support for individuals impacted by misconduct, ensuring access to university resources.

Equal Opportunity & Diversity Specialist

University of North Florida Jacksonville, FL 2017 – 2020

• Handled employee relations and workplace investigations tied to equity and diversity issues.

• Presented Title IX and EEO overviews at employee orientations, improving compliance understanding.

• Led outreach initiatives to promote equity and inclusion across departments. Education

Master of Liberal Arts, Leadership & Ethics - Texas Christian University Fort Worth, TX Bachelor of Arts, Sociology (Minor: English) - Jacksonville University Jacksonville, FL Certifications

• Civil Rights Investigator Level Four: Advanced Interviewing Skills, ATIXA (2022)

• Civil Rights Investigator Three: Sexual Violence/Harassment Case Processing, ATIXA

(2022)

• Higher Ed Report Writing, ATIXA (2022)

• Title IX Certificate Program: Informal Resolution, NASPA (2021)

• Civil Rights Investigator Two, ATIXA (2020)

• Civil Rights Investigator One, ATIXA (2020)

Leadership & Service

• President, African American Faculty and Staff (AAFSA), 2022-2024

• Vice President, AAFSA, 2020-2021

• Mentor, Connections Student Mentoring Program, 2020-2023

• Chair, UNF MLK Jr. Scholarship Committee, 2021

• Committee Member, UNF Black History Month Committee, 2020-2021 Awards & Recognition

• UNF Black History Month Kickoff Celebration Speaker (2023, 2024)

• UNF Susan B. Anthony Award Nominee (2021)

• UNF Administration & Finance Employee Spotlight (2018)

• UNF LGBT Resource Center Volunteer of the Year Award (2013)

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