Administrative Officer

PROFILE SUMMARY

Self-motivated and detail-oriented Administrative/Account Officer with excellent communication and interpersonal skills and broad knowledge of office policies and procedures. Experience in administrative functions, customer relations, developing and implementing financial systems, strategies and controls for optimum result. Competencies include record keeping, document management, personnel support and report presentation.

SKILLS

• Data entry and data

analysis

• Customer service

• Payroll processing

• Employee relations

• Microsoft office

proficiency

• Team and time

management

• Organization and

management

• Interpersonal and

customer relation

• Communication • Accounting • Administrative functions EXPERIENCE

• Support the company in optimizing the financial transactions and systems by performing reconciliation of payments and customer accounts.

• Communicate discrepancies to management team and identify slow-paying customers.

• Generate and track invoices and maintain accounts receivables records to ensure aging is up to date.

• Establish rapport with customer and maintain customer satisfaction.

• Assist in general financial management and analysis.

• Discovered and pursued new sales prospects; negotiated deals and maintained customer satisfaction.

• Rendered Sales support on product information, pricing, strategy and new products.

• Designed and deployed sales and marketing strategies, programs and contents to improve sales opportunities.

• Served as critical last line of support to resolve escalated customer issues.

• Assisted in recruitment and selection of employee and managed payroll operations.

• Developed and implemented administrative procedures.

• Managed paper and electronic filing systems, including backups, software updates, and database management.

ADESOLA OSHINBOTE

+234 813******* ****************@*****.*** Ago Okota, Lagos, Nigeria Sales Account Officer

Taghini Foods

December 2022 – current

Sales Executive

Simba Group

September 2021 –

November 2022

Administrative Officer

Redeemers School

September 2019 –

August 2021

• Coordinated and collated all data required for quality management, productivity, and performance improvement needs.

• Devised a debt recovery strategy that has reduced the percentage of debtors from 20% to 4%.

• Assisted with month-end and year-end accounting reporting by reconciling accounts and preparing financial statements.

Payroll Officer/Account Assistant

Esan North Local GovernmentUromi, Edo State

May 2018 - March 2019

• Administered monthly payroll for over 600 staff and subcontractors.

• Compiled summaries of earnings, taxes, other deductions, leave, disability and non-taxable wages.

• Maintained payroll operations by following policies and procedures and resolved payroll discrepancies.

• Managed office expenses, including coordinating purchases and documenting expenses against budget.

• Kept accounts accurate by regularly reconciling transactions and statements. Audit Trainee

A. O. Professional Services

September 2015 - February

2016

• Prepared clear, concise, and accurate reports and correspondence.

• Mastered accounting and auditing principles, quality control standards, and technology implementation procedures relative to individual client assignments.

• Led a team of auditors in carrying out audit exercise of client company successfully.

• Safeguarded data with meticulous audit file organization and storage.

• Identified audit samples, composed and mailed engagement letters, and drafted audit work papers.

• Prepared tax returns and remit monthly tax payables to FIRS on behalf of client companies.

• Improved management decision-making with real-time data streaming and analysis. EDUCATION

B.Sc (Ed.)- Tai Solarin University of Education November 2017 Business Education (accounting)

Diploma- Microgold Computer College December 2011

Computer Financial Management

TRAINING/PROFESSIONAL CERTIFICATION

Jobberman Soft-Skills Training July 2020

Warehouse and Inventory Management January 2024

Chartered Institute of Personnel Management (CIPM) December 2024

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