Customer Service Electrical Systems

Summary

Skills

Experience

Education and Training

Douglas Williams

Amarillo, TX 79108 803-***-****

*****************@*****.***

Experienced shop foreman with expertise in optimizing team performance and streamlining operations to meet challenging objectives. Proficient in employee training and motivational strategies, fostering a productive work environment. Demonstrated ability to enhance workflow efficiency through effective leadership and communication. Diagnostic testing

Vehicle repairs

Electrical systems

Customer service

Problem solving

Effective communication

Team leadership

Equipment usage

Technical understanding

Shop Foreman, 06/2025 Current

Ram Country Dumas Dumas, Texas

Supervised daily operations in production area to ensure workflow efficiency. Trained new employees on safety protocols and equipment usage. Performed diagnostic tests and repairs on vehicles, including electrical and computer systems. Monitored employee performance and provided feedback to improve productivity. Diagnosed vehicle issues using advanced diagnostic tools and techniques. Performed routine maintenance tasks on various vehicle makes and models. Explained repair processes and maintenance needs to customers clearly. Automotive Technician, 09/2021 05/2025

Mcgavock Nissan Amarillo Amarillo, Texas

Diagnosed vehicle issues using advanced diagnostic tools and equipment. Performed routine maintenance services on various Nissan models. Repaired electrical systems, including wiring and battery replacements. Assisted customers by explaining service options and repair procedures. Replaced defective parts with new or reconditioned parts following manufacturers' instructions. Inspected vehicle engines and other components to identify potential issues. Completed repairs and maintenance to major vehicle models to meet safety specifications. Attended technical training courses when available to increase knowledge base. Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs. Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed. Automotive Technician,

Dick Smith Nissan West Columbia, South Carolina

Diagnosed vehicle issues using advanced diagnostic tools and equipment. Performed routine maintenance services on various Nissan models. Repaired electrical systems, including wiring and battery replacements. Completed repairs and maintenance to major vehicle models to meet safety specifications. Attended technical training courses when available to increase knowledge base. Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs. Cooperated with other technicians from different disciplines to achieve optimal integration. 06/2002 Barnwell High School Barnwell, SC

High School Diploma

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