Customer Service Security Officer

Diamond Johnson

New Orleans, LA *****

*************@*****.***

+1-504-***-****

Willing to relocate: Anywhere

Work Experience

Security Officer

Edifice Protection group-New Orleans, LA

March 2022 to August 2025

Provide safety and security across hotels, parking facilities, and residential sites. Perform foot and vehicle patrols, control access points, document incidents, and assist guests, residents, and employees while maintaining a strong security presence.

Wal-Mart Cashier

Walmart-New Orleans, LA

April 2021 to August 2022

Operated cash register and processed customer purchases with speed and accuracy. Handled returns, exchanges, and payments while maintaining a friendly and helpful attitude. Balanced drawers, maintained cleanliness of work area, and provided top-tier customer service in a fast-paced retail environment.

Production Worker

Mrs. Wheat Meat Pies-New Orleans, LA

July 2021 to February 2022

Assisted in the high-volume preparation and packaging of food products in a fast-paced manufacturing environment. Operated machinery, managed product trays, handled cold storage procedures, and ensured cleanliness of equipment and work areas in compliance with health regulations. Cashier

Shell Gas station/ EZ Mart-New Orleans, LA

February 2017 to November 2020

Education

High school diploma

O Perry Walker high school-New Orleans, LA

August 2006 to May 2010

Skills

• Crowd control

• CCTV system operation (AV)

• Merchandising

• Upselling

• Serving

• Hotel experience

• English

• Basic math

• POS

• Host/Hostess

• Food Safety

• Loss prevention investigations

• Access control systems

• Heavy Lifting

• Customer service

• Food Handling

• Medical terminology

• Microsoft Word

• IDS

• Damage investigations

• Accident investigations

• CCTV

• Alarm systems

• Food service

• Stocking

• Suspicious activity investigations

• Sales

• Commercial Cleaning

• Restaurant experience

• Loss Prevention

• Alarm system monitoring procedures

• Hospitality

• Cleaning

• Analysis skills

• Guest Services

• Packaging

• Inventory Control

• Cash handling

• Security - Security experience (3-5 years) (3 years)

• Administrative Experience

• Computer skills

• Google Docs

• Physical access control management

• Food Preparation

• Cashiering

• Retail sales

• Cooking

• Pricing

• Kitchen Experience

Languages

• English - Expert

Certifications and Licenses

Guard Card

Armed Security License

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