Customer Service Associate

MAGDALENA DEGROSSI

PROFILE

Customer service professional with over 33 years of experience. I have taken orders in person and by phone using multiple lines at a very fast pace, typing quickly. I have worked in retail, sales, front desk, and organizing. I am able to multi-task. I am a hard worker who is pleasant, dependable, and loyal. I am a team player who is determined to succeed.

EXPERIENCE

DOMINOS, INC. MIAMI, FL

I processed orders by phone and in person. I worked as a customer service expert, working at a fast pace, resolving inquires, answering questions made by customers. I was a leader who interacted with so many people for over 33 years. WALGREENS, INC. MIAMI, FL

I was a customer service associate who helped people find product, I also greeted people when they entered and exited the store. I also organized and stocked aisles . I worked in the cash register and on floor.

EDUCATION

Bachelor of Arts in Psychology. Florida International University, 1997. REFERENCES

Available upon request

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