Customer Service Restaurant Manager
Resume:
Mecca Bonds
Loganville, GA *****
*************@*****.***
Professional Summary
Restaurant Manager and customer driven individual with over 6+ years of experience. Ability to train staff to the highest standards of customer service, ensuring increased customer satisfaction, and reduced staff turnover rates. Friendly, reliable, and upbeat. Have strong communication skills. Looking to use my leadership and customer service skills to establish myself with a positive and growing company. Authorized to work in the US for any employer
Work Experience
Server
Miller's Ale House-Snellville, GA
August 2024 to Present
Server
Hook & Reel-Snellville, GA
April 2024 to July 2025
Serve guest
Cleaned up my section
Cleanup back of the house
Team Member
Planet Smoothie-Snellville, GA
April 2022 to September 2022
Make smoothies, make açaí bowls. Make coffee . Work drive thru and front, clean smoothie area and bathroom daily
Head Chef/Kitchen Manager
BK Lobster-Brooklyn, NY
April 2019 to November 2021
Restaurant Manager
• Hired, trained, and coached 15+ staff members on customer service skills, food, and COVID-19 safety standards in preparation for other location grand openings
• Cook and Prep Food
• Consistently meeting and exceeding monthly goals by a minimum of 15%
• Managed Weekly menu changes
• Money Management
• Schedule management, payroll
Commercial Driver
AutoZone-Lilburn, GA
August 2018 to March 2019
• Ensuring all commercial products are delivered on time and in excellent condition
• Maintain a safe driving and working environment
• Handling cash transactions, charge transactions, and core parts return policy
• Insects, protect, and maintain company assets, merchandise, and vehicles
• Building long term professional relationships with the customers
• Picking up parts from nearby stores
*************@*****.***
Education
GED
Grayson High School-Loganville, GA
May 2015
Skills
• Restaurant Experience
• Warehouse
• Restaurant experience
• Sales
• Cash handling
• Hand tools
• Kitchen Management Experience
• Leadership
• Culinary Experience
• Communication skills
• Excellent interpersonal skills
• Kitchen management
• Kitchen experience
• Food preparation
• Driving
• POS
• Marketing
• Management
• Microsoft Word
• Customer Service
• Food service management
• Phone etiquette
• Catering
• Meal preparation
• Commercial Driving
• Cash register
• Staff Training
• Cooking
• Retail Sales
Certifications and Licenses
ServSafe
Food Handler Certification
Driver's License
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