BETTY PHIFER
Salisbury, NC 980-***-**** **************@*****.***
Summary
Accomplished and results-driven Sales Representative with 6+ years of experience adopting proven methods to nurture client relationships, generate leads, and reach target goals.
Education
CENTRAL PIEDMONT COMMUNITY COLLEGE
JUN ’14 - JUN '15
GED PROGRAM/HIGH SCHOOL DIPLOMA
Experience
iQOR, Sales Representative
Jul '19 – Aug ’21
Develop and sustain relationships with existing customer base, building rapport as a personable and trusted representative
Recognized as high performer in consistently completing 100+ daily outbound calls producing a high conversion rate
Key member in strategizing improved email template, increasing department-wide email lead generation
Prepared customized client presentations and quotes
VERIZON, Retail Sales Representative
Aug '15 - Jul '19
Prepared customized quotes and answered inquiries regarding products and services
Employed market research to successfully generate new leads by conducting cold calling (~50/day) and email prospecting (~100/day)
Enthusiastically participated in sales training events and conferences to continuously develop skills and gain product knowledge
Skills
Salesforce CRM
Cold Calling & Email Prospecting
Verbal and Written Communication
Data Entry
Problem Solving
Time Management
Conflict Resolution
Customer Service
Organization
Sales
Customer Support