Customer Service High School

Location:

Salary:

Posted:

October 26, 2025

Jasmine Federico

******************@*****.***

Work Experience

Bartender part time

Iconic Tours – Majestic Princess Party Boat, New York, NY

July 2025

• Served beverages efficiently and responsibly to high volumes of guests aboard a luxury party cruise.

• Crafted cocktails, poured drinks, and maintained a clean, well-stocked bar during fast-paced events.

• Enforced NYSLA alcohol service regulations, ensuring guest safety and compliance.

• Engaged with guests to provide excellent customer service and promptly resolved issues.

• Monitored guest wellbeing and took quick action in healthrelated situations.

Ticketing Agent & Dispatcher

Iconic Tours, New York, NY

July 2025

• Assisted passengers with ticket purchases, reservations, and inquiries in a fast-paced tourism setting.

• Accurately processed transactions and issued boarding passes using POS systems.

• Coordinated tour schedules and worked with bus and boat drivers for efficient dispatch operations.

• Maintained organized records and contributed to daily operations reports

Psychic reader

2013- present

Conduct one-on-one or group psychic readings using tarot, astrology, clairvoyance, or other intuitive tools.

Interpret symbols, cards, visions, and energetic impressions with empathy and accuracy.

Offer spiritual and emotional guidance while maintaining professionalism and confidentiality.

Communicate insights clearly, with compassion and without judgment.

Keep detailed records of sessions and client progress if required.

Stay grounded and ethical—never guaranteeing outcomes or exploiting client fears.

Maintain a calming and inviting atmosphere, whether in person or online.

Assistant cook:

Catholic Charities, Brooklyn, NY Nov 2023 – Sept 2024

• Supported head cook with meal preparation and kitchen sanitation.

• Monitored food quality and adhered to safety guidelines.

Education

Southern New Hampshire University (SNHU) – Online

Major: Business Administration (In Progress)

Bayside High School, Queens, NY High School Diploma

Food handlers NYC Card