Customer Service Data Entry

Jessica Beasley

**** ******* ** ************ **. 37643

(T) 813-***-**** (E) *****************@*****.***

Professional Experience

**/**** ** *******

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Bristol Hard Rock

Table Games Supervisor

Provide customer service. Multi task balancing money at tables and ensuring all payouts are correct. Supervise employees in my section overlooking proper procedures. Responsible for accounting and entering correct information in system for each individual customer.

Davis Joint Unified School District

Paraeducator

Work with children with special needs.

Metal Sales Woodland Ca.

Data Entry/ Transfer Coordinator

Working with Microsoft programs I handle transfers from sister offices across the country. I handle filing of confidential documents along with data entry and communication. Responsible for multi million dollar accounts and verification.

Seminole Hard Rock Casino Hollywood, Fl

Table Games

Ensure game knowledge and protection. Customer service, correct pay outs, computer system during supervisor days. Games certified in are blackjack, Three Card Poker, Four Card Poker, Let it Ride, Texas Hold’Em, Texas Hold’Em bonus, Caribbean Stud, Mini Baccarat, Non Commission Baccarat, Tiger Ox Baccarat, Big Baccarat, Roulette, PieGow. Have taught classes on existing games.

Sterling Casino Lines Cape Canaveral, Fl

Slot Supervisor/ Slot Attendant

Duties include: Customer Service, cash handling, balancing monies at end of shift. Ensuring maintenance of machines to include up and running and replenishing cash flow. Managed table games and most currently supervising team members coaching, scheduling and ensuring proper and sufficient personnel at all times

US Air Force Patrick AFB, FL

Fitness Center

Administrative/Clerical support role, customer service/handled inquires, cash handling/balancing, assisted with orientation of new members to include responsible for getting members to

Join. Conducted tours on facility and exercise equipment. Also responsible for safety of machines and personnel

Dunkin Donuts Satellite Beach, FL

Manager

Administrative/Clerical support role, customer service/handled inquires, cash handling/balancing, assisted with orientation of new members to include responsible for getting members to

Join. Conducted tours on facility and exercise equipment. Also responsible for safety of machines and personnel

Ramada Inn Oceanfront Satellite Beach, FL

Front Desk Clerk/Auditor

Front desk person, greeting clientele, customer service, ensuring accommodations are up to par for clients. Handled reservations, customer inquiries and complaints. Also responsible for audits

(reconciliation at end of shift)

07/2007 – 12/2017

08/2004 - 12/2007

03/2003 - 05/2004

03/2002 - 03/2004

06/2000 - 06/2002

Education

Woodland High School, Woodland, CA, USA

General

High School Diploma

1997

Affiliations

Awards:

May 2003: On the spot customer service cash award (Patrick AFB Fitness Center)

January 2004: Customer service of the quarter award (Patrick AFB Fitness Center)

Fluent in the Spanish Language, to include reading and writing

Accreditations/Other Skills:

Customer Service Academy, Knock Your Socks Off Customer Service Seminar, Class D License

Licenses DS # 2400018 DI # 9400020

Letter of Appreciation from Col. Sproul, Commander, 45th Services

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