Customer Service High School

ABDULRAZAQ M. NUR

Boston, MA *************@*****.*** 857-***-****

Professional Summary

Reliable and customer-focused professional with over 6 years of experience in sales, customer service, and security operations. Multilingual communicator skilled in working with individuals from diverse backgrounds. Known for maintaining safety, delivering excellent service, and adapting quickly to new environments.

Education

Roxbury Community College (RCC), Boston, MA

Candidate for Associate Degree in Business Administration (In Progress) Al Faisal High School, Jeddah, Saudi Arabia

High School Diploma

Work Experience

Hala Cake Shop – Jeddah, Saudi Arabia

Cashier September 2016 – March 2022

• Handled daily transactions and customer orders with accuracy and efficiency • Maintained cleanliness and organization of the cashier area

• Provided excellent customer service in a fast-paced environment

Virgin Mobile – Jeddah, Saudi Arabia

Sales Associate May 2016 – September 2018

• Promoted and sold mobile services and packages

• Educated customers on features and benefits of products

• Participated in marketing and promotional activities

• Resolved customer issues and provided product support

STC Communication Company – Jeddah, Saudi Arabia

Security Officer April 2015 – April 2016

• Ensured safety and security of personnel and property

• Monitored premises through surveillance systems and patrols

• Responded to incidents and enforced company policies

Skills

• Customer Service Excellence

• Security and Safety Operations

• Interpersonal Communication

• Sales and Product Promotion

• Self-Defense and Conflict Management • Cultural Competency

Languages

• Arabic: Fluent (Reading, Writing, Speaking) • Somali: Fluent (Reading, Writing, Speaking) • English: Fluent (Reading, Writing, Speaking)

Reference: Available upon request

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