Customer Service Call Center
Resume:
Candaice Berry
Bristol, VA *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Consumer Support Specialist/sales
TAG medical staffing-Remote
March 2025 to August 2025
consumer support specialist.
works with NYCDAP and physician assistants to help consumers get the services they need. Customer Service Representative/Call Center
Teleperformance-Bristol-VA
September 2023 to February 2025
call center rep. took applications for customers who called in to apply for credit cards. Customer service. Sales as well.
Patient Registration Specialist
Ensemble Health Partners-Bristol, TN
July 2021 to July 2023
Patient registration specialist. Took insurance info from the patients and entered into the system. Updated their doctor info and etc. .
E.r. dept and pediatrics.
Remote Call Center Agent
Settlers Life Insurance-Bristol, VA
April 2020 to April 2021
Call center agent for a life insurance company.
Customers call in to pay on their insurance plans and or to cancel them. Customer service work. Sales
Cashier/Asst Mgr
Flipside Retro Arcade-Bristol, TN
February 2018 to February 2020
Cashier
Asst manager duties
Patient Registration Representative/ checkout receptionist Williamson Memorial Hospital-Parkersburg, WV
January 2014 to January 2018
Patient scheduling appointments, surgeries,call backs Entering info in the system
Making calls to patients to confirm appointments and also taking co pay payments as well. Customer service work as well.
Scheduled appointments.
Call Center Agent/Customer Service/sales
Teleperformance-Bristol, TN
July 2013 to December 2013
call center agent for a tax service company which was called EFTPS. customers called in to pay on their taxes. and businesses called in as well.customer service work Casino Housekeeping and customer service
Harrahs Casino and Hotel-Cherokee, NC
October 2010 to June 2013
housekeeping work at the casino.
Cleaning the spa rooms and stocking supplies.
and doing customer service as well.
FedEx Customer Service Representative
US SOLUTIONS GROUP-Bristol, VA
September 2008 to September 2010
Customers would call in to send out packages by using FedEx as their delivery choice. I would enter the info in the system and set up their delivery info as well. The project I worked in was for FEDEX themselves.
Customer service & sales
Cashier/Hostess/Busser/shift Leader/upsales/customer service Chacos Mexican Grill-Bristol, TN
May 2002 to May 2008
cashier,hostess,busser & shift leader responsibilities. worked at a Mexican restaurant. Cashier/Customer Service/
Walmart-Bristol-VA
September 1997 to September 2000
Cashier front end, customer service desk associate as well. Also worked in the pharmacy dept. 3rd Key Holder/Sales Associate/customer service
Dollar General-Valdese, NC
July 1995 to July 1997
3rd key holder.
Did scheduling, opening and closing the store,hiring employees, bank deposits, and other responsibilities as well.
Customer service. Sales
Education
Virginia High School-Bristol, VA
June 1991 to June 1995
Skills
• Microsoft Office
Contact this candidate