Customer Service Sales Floor
Resume:
Destiny Filkins
Herkimer, NY *****
****************@*****.***
Work Experience
Delivery Associate
Doorstep Parcel Solution LLC-Frankfort, NY
Present
Stocking Associate
Walmart-Herkimer, NY
April 2025 to Present
• Required to stock shelves with items from the backroom
• Use a topstock cart, a cart with a step stool attached to the side of it, to reach items on the very top shelf and bring them down to empty spots on the shelves
• Help customers if needed while on the sales floor Front End Associate
Walmart-Herkimer, NY
February 2024 to April 2025
• Required to greet every customer with a smile and a friendly voice
• I had to cash out and help customers at both the registers and customer service.
• I was awarded the Step Up award for my outstanding customer service on and off the clock. Digital Associate
Walmart Supercenter-Herkimer, NY
September 2021 to February 2024
I still work at Walmart, but I transferred to a different department in 2024. In digital, I was required to shop items off the sales floor for customers, bag the groceries, and then bring them out to their cars. This job had to be done promptly and involved a lot of customer service. Around holidays, it became very stressful, but I was required to greet every customer with a smile and a friendly voice. Dietary Worker
FoltsBrook Center for Nursing and Rehabilitation-Herkimer, NY June 2020 to September 2021
I worked in the dietary department preparing trays of food for the residents. After the trays of food were ready for each floor, I was required to bring them to the floors and pick them up afterwards. This was during the COVID-19 time period, so we were required to wear personal protective equipment at all times. I had plenty of experience staying clean by washing my hands and using plenty of hand sanitizer. Education
Business Administration (College)
Herkimer County Community College-Herkimer, NY
September 2024 to Present
I am currently enrolled as a full-time online student at Herkimer College. I am on track to graduate in December of 2025.
Animal Behavior (College)
Utica College-Utica, NY
September 2023 to May 2024
High school diploma
Herkimer High School-Herkimer, NY
September 2018 to June 2022
High school diploma or GED
Skills
• Cash handling
• Patience
• Accounts receivable
• Basic math
• Computer operation
• Leadership
• Food safety
• Computer literacy
• Load & unload
• Food service
• Sanitation
• Quick service & fast food restaurant
• Computer skills
• Retail sales
• Heavy lifting
• Communication skills
• Microsoft Office
• Accounts payable
• Kitchen experience
• Customer service
• Grocery store (4 years)
• Sales
• Stocking
• Serving
• Food preparation
• Casual dining experience
• Business development
• Merchandising
Certifications and Licenses
Driver's License
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