Customer Service Front Desk

Sydney Gutzman

Springfield, MO *****

****************@*****.***

+1-417-***-****

Professional Summary

Versatile hospitality professional with recent experience in upscale casual restaurants, bars, and in-

person settings. Proficient in providing exceptional customer service, managing front desk operations,

and maintaining cleanliness standards. Seeking opportunities to apply skills in a dynamic and fast-paced

environment.

Work Experience

To-Go Server

Cheddar's Scratch Kitchen-Springfield, MO

Present

• Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere

Waitress

Rocco’s pizza of nixa-Nixa, MO

June 2024 to Present

• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders,

and delivering food and beverages in a timely manner

Hostess

Big Whiskey's American Bar and Grill-Springfield, MA

May 2022 to Present

I hosted for 2 years and currently serving for Big whiskeys

Barista/Cashier

CoxHealth-Springfield, MO

Education

High school diploma

Kickapoo High School-Springfield, MO

January 2023 to October 2024

High school diploma or GED

Skills

• Host/hostess experience

• Microsoft Office

• POS

• Math

• Customer service

• Cleaning Experience

• Cash register

• Hospitality

• Experience with children

• Video shooting

• Food industry (3 years)

• Organizational skills

• Software troubleshooting

• Sanitation

• Front desk

• Food service (1 year)

• Serving Experience

• Outdoor work

• Food handling

• Casual dining experience

• Barista experience

• Guest relations

• Communication skills (4 years)

• Leadership

• Cash handling

• Food safety (3 years)

• TikTok

• Food preparation (3 years)

• Wine knowledge

• Time management (2 years)

• Busser

• Phone etiquette

• Coffee experience

• Proofreading

• Serving

• Computer literacy

• Typing

• Upselling

• QuickBooks

• Guest services

• Microsoft Excel (1 year)

• Retail math

• Computer skills

• Restaurant experience (1 year)

• Sales

• Parent communication

• Coffee shop

• Host/Hostess

• Service writing

• Basic math (2 years)

• Writing Skills

• Appointment scheduling

Languages

• English

Certifications and Licenses

Driver's License

OLCC Service Permit

Contact this candidate